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Job Description

As a seasoned hospitality leader, you will be responsible for driving the strategic and day-to-day operations of the venue. This is a hands-on role suited to a leader with proven experience in high-volume, multifaceted hospitality operations.

Key Responsibilities
  • Lead and oversee the full operational management of the venue
  • Drive team performance through recruitment, training, and ongoing development across all departments
  • Maintain compliance with licensing, gaming, RSA/RCG, safety, and company standards
  • Manage financials, including cost control, payroll, budgets, and cash handling procedures
  • Work closely with marketing to execute effective local area promotions, community engagement, and brand initiatives
  • Ensure venue presentation, food & beverage offering, and service standards are consistently maintained to the highest level
About You
  • Proven experience as a General Manager, Licensee, or senior venue leadership role
  • Strong understanding of gaming operations and relevant legislation
  • Demonstrated financial acumen and operational oversight
  • A hands-on leadership style with excellent communication and people management skills
  • Creativity and commercial thinking to drive promotions, events, and continuous product improvement