Senior Hospitality Operations Leader

1 week ago


Sydney, New South Wales, Australia beBeeHospitality Full time $60,000 - $80,000
Job Title

We are seeking a highly skilled and experienced Senior Supervisor to join our team in a full-time role. This position is ideal for someone who is passionate about delivering high-quality food and hospitality services, and has experience in leading teams.


About the Role

As a Senior Supervisor, you will be responsible for supporting the Café Manager in ensuring that every shift runs smoothly and every customer enjoys a memorable experience. You will take charge of shift operations, lead from the floor, oversee food safety and quality standards, and step up to coach and mentor staff.


Key Responsibilities
  • Support day-to-day café operations, on afternoon (midday through to evenings) and weekend shifts
  • Act as 2IC and team leader, ensuring work is delivered to brand and standards
  • Oversee rostering, team coordination, and stock/order management
  • Maintain compliance with food safety, hygiene, and quality procedures
  • Respond to customer feedback and service issues with care and professionalism

Requirements

To be successful in this role, you will have:

  • 3–5 years' hospitality or food service experience
  • Previous experience supervising small teams
  • Familiarity with hospitality POS systems or similar
  • Strong communication and problem-solving skills
  • A hands-on, can-do approach and ability to lead by example

Benefits

This role offers a range of benefits, including:

  • Full-time opportunity
  • Afternoon shifts (midday through to evenings) including 1 day of the weekend
  • Work with an established and trusted brand
  • Strong team environment with training and development opportunities

About You

We are looking for someone who is confident running a shift and naturally steps into leadership. If you have a passion for delivering high-quality food and hospitality services, and have experience in leading teams, we encourage you to apply.



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