Customer Service Representative

4 weeks ago


Brisbane, Queensland, Australia Weploy Full time
Unlock Your Potential with Weploy

Are you a motivated and results-driven individual looking for a challenging role in a dynamic environment? Weploy is seeking a skilled Call Centre Specialist to join our team in Brisbane.

About the Role

This is a full-time opportunity for a customer-focused professional to work in a fast-paced call centre environment. As a Call Centre Specialist, you will be responsible for handling a high volume of inbound queries through calling, emails, and chats, providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective solutions to customer inquiries and issues
  • Meet key performance indicators (KPIs) for average handling time, quality assurance, and customer satisfaction
  • Work collaboratively with the team to achieve sales and customer service targets
  • Participate in ongoing training and development programs to enhance skills and knowledge
Requirements
  • Minimum 6 months to 1 year of recent experience in a call centre or high-volume phone-based role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Confidence working with numbers and maths
What We Offer

At Weploy, we offer a supportive and dynamic work environment, with opportunities for career growth and development. As a Call Centre Specialist, you will have access to:

  • Above award hourly rates of $34.48 + super
  • Asap starts for experienced call centre specialists
  • Progress with some of Australia's leading brands

Apply now and take the first step towards a rewarding career with Weploy



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