Customer Service Representative
4 weeks ago
Are you a motivated and results-driven individual looking for a challenging role in a dynamic environment? Weploy is seeking a skilled Call Centre Specialist to join our team in Brisbane.
About the RoleThis is a full-time opportunity for a customer-focused professional to work in a fast-paced call centre environment. As a Call Centre Specialist, you will be responsible for handling a high volume of inbound queries through calling, emails, and chats, providing exceptional customer service and support to our clients.
Key Responsibilities- Provide timely and effective solutions to customer inquiries and issues
- Meet key performance indicators (KPIs) for average handling time, quality assurance, and customer satisfaction
- Work collaboratively with the team to achieve sales and customer service targets
- Participate in ongoing training and development programs to enhance skills and knowledge
- Minimum 6 months to 1 year of recent experience in a call centre or high-volume phone-based role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
- Confidence working with numbers and maths
At Weploy, we offer a supportive and dynamic work environment, with opportunities for career growth and development. As a Call Centre Specialist, you will have access to:
- Above award hourly rates of $34.48 + super
- Asap starts for experienced call centre specialists
- Progress with some of Australia's leading brands
Apply now and take the first step towards a rewarding career with Weploy
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