Accountant Clerk

1 month ago

Sydney, New South Wales, Australia Easy Authoring Full time
Job Title: Accountant Clerk

About the Role:

This exciting opportunity has arisen for an experienced Accounts Payable or Receivable Clerk to join our team in Newcastle. As a key member of our revenue operations department, you will play a vital role in ensuring excellent customer service and effective revenue collection.

Key Responsibilities:

  • Act as the first point of contact for fees and charges, providing exceptional service during challenging times.
  • Respond to customer inquiries via phone, email, or written correspondence, demonstrating a strong commitment to high-level customer service.
  • Assist in managing the revenue collection process, including non-patient billing.
  • Provide administrative and clerical support, maintaining records as per policy directives.
  • Prepare timely and accurate reports, contributing to the development and improvement of customer service processes and systems.
  • Collaborate with team members to achieve team building and culture enhancement goals within Revenue Operations.

About the Job:

This is a contract role till February 2025 with possible extension, offering attractive daily pay rates and working 8 hours a day, 40 hours a week in Newcastle. If you have a strong background in accounting and are looking for a new challenge, we encourage you to apply.

Requirements:

  • A strong commitment to high-level customer service, managing stressful and emotional situations with motivation and enthusiasm.
  • The ability to remain calm when communicating with customers who have experienced emergencies and accurately share information through various channels.
  • Proficiency with a range of computer systems and software.
  • Strong planning and organizational skills, balancing priorities and performing tasks with limited supervision while problem-solving creatively.
  • Self-driven, adaptable, resilient, and able to make sound decisions independently.
  • Familiarity with call center processes and industry knowledge to handle diverse customer and business inquiries.
  • The ability to work independently and collaboratively with team members.

About Us:

Easy Authoring is a leading job search platform established in 2006, specializing in matching job seekers with suitable opportunities that align with their skill sets and career progression. We are authorized suppliers to various government agencies and corporations.

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