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Relationship Manager

2 months ago

Brisbane, Queensland, Australia Ingram Micro, Inc. Full time

About Ingram Micro

Ingram Micro is a leading technology company that plays a vital role in the global information technology ecosystem. With a strong presence in the market, we bring products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our AI-powered digital platform, Ingram Micro Xvantage, offers a unique business-to-consumer-like experience. We also provide a range of technology services, including financing, specialized marketing, lifecycle management, and technical pre- and postsales professional support.

About the Role

We are seeking a highly motivated and driven Account Growth Specialist who will be responsible for managing and growing key accounts in the Queensland region. The ideal candidate will have a proven track record of developing and implementing strategies to win and grow revenue within a new and existing customer base.

  • Develop and implement strategies to win and grow revenue within a new and existing customer base.
  • Build and maintain regular relationships with clients and vendor partners through face-to-face meetings, virtual chats, and regular email updates.
  • Identify new areas of opportunity for partners and assist in creating new offerings to market.
  • Develop, build, and convert a solid pipeline for short, medium, and long-term sustainable profitable growth.
  • Manage and report territory forecast and pipeline management.
  • Conduct partner business reviews.
  • Identify upsell and cross-sell opportunities.
  • Represent the company to the partner and your partners to the company in all sales-oriented activities.
  • Sell the Ingram Micro value and offerings to existing and new partner base.
  • Create and nurture strategic relationships with both customers and aligned vendors.
  • Build and maintain optimal engagement and close plans to maximize profitability.
  • Develop value-add sales engagements to take advantage of cross and upsell opportunities.

Requirements

To be successful in this role, you will ideally have:

  • Proven success in sales within the technology industry.
  • Experience working within the IT channel and existing partner relationships for the local market.
  • Comprehensive understanding of strategic account planning with experience in both development and execution of those plans.
  • Ability to leverage stakeholder management across both internal and external resources.
  • Strong interpersonal and communication skills, including oral, written, digital, social, and presentation skills.
  • Ability to attract and recruit new partners in the region, build relationships, and drive revenue growth.
  • Proven experience delivering solutions focused on business outcomes.
  • Ability to plan ahead and forecast accurately.
  • Hunger and drive to be part of a high-performance sales culture.
  • Ability to work independently and within the larger team.
  • Experience establishing and maintaining relationships with channel partners.
  • Ability to support back-end activities such as order processing, quotation generation, delivery follow-up, etc.

What's in it for you

At Ingram Micro, we value our employees and provide a collaborative and inclusive work environment. We encourage our people to grow their careers and offer opportunities for professional development. We are committed to hiring great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all genders and ages, people with disabilities, Aboriginal and Torres Strait Islander peoples, LGBTQIA+, and diverse groups to apply. You will have the opportunity to work with a leading technology company and make a positive impact on the business.