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Client Liaison Officer
1 week ago
We are looking for a dedicated and enthusiastic Client Liaison Officer to join our team. As a key point of contact for our customers, you will play a vital role in building relationships and providing exceptional service.
Your primary responsibilities will include managing customer interactions, providing accurate information about their repairs, and working closely with our internal teams to ensure efficient issue resolution. You will also be responsible for ensuring that customers have a positive experience with our company, and that their expectations are met or exceeded.
The ideal candidate will possess excellent communication and interpersonal skills, as well as the ability to build rapport with customers quickly. Previous experience in a customer-facing role is essential, and a proven track record of delivering high-quality results under pressure is highly desirable.
As part of our commitment to career development, you will have access to ongoing training and professional development opportunities. We also offer a range of benefits, including site-initiated incentives, discounts on parts and tools, and a comprehensive rewards program.
Responsibilities:- Manage customer interactions
- Provide accurate information about repairs
- Collaborate with internal teams to ensure efficient issue resolution
- Deliver exceptional customer experiences