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Front Office Supervisor

3 weeks ago


Sydney, New South Wales, Australia The Branksome Hotel & Residences Full time

The Branksome Hotel & Residences offers luxury serviced apartments for short or long stay guests, located near Mascot Station and the Domestic airport. As a member of our Front Office team, we are seeking an experienced Duty Manager to join us in a full-time capacity.

About the Role
  • Job Summary: We are looking for an experienced Duty Manager to join our Front Office team, reporting to the Front Office Manager.
  • Duties: Include but not limited to actively resolving guest complaints, leading by example, compiling and checking daily records, assisting food and beverage department, and developing and motivating the Front Office team.
What You Will Need
  • Experience: A minimum of 1 year experience in a similar role within a 4 to 5-star hotel environment.
  • Skills: Excellent communication, presentation, and time management skills, with a strong background knowledge in both Front Office and Reservations.