Lead Retail Experience Manager

3 weeks ago


North Perth, Western Australia Smiggle Full time

About the Role

We are seeking an experienced Retail Store Manager to join our Smiggle team in Morley, to drive sales opportunities through coaching and developing a high-performing team.

This is a full-time position requiring availability over weekends, late night trading hours, and public holidays.

Our Offer

  • A 3-month structured training plan with Buddy Manager support
  • Development plans to support your ongoing growth
  • Competitive pay (£28,000-£32,000 per annum) and monthly incentives
  • 50% staff discounts on Smiggle products
  • Dedicated leadership training and internal career opportunities across 7 brands and over 1,000 retail outlets
  • Flexible roster options for a healthy work-life balance
  • The opportunity to join an international brand

A Day in the Life

  • Create an exceptional store experience for customers
  • Drive sales with your team to achieve targets and KPIs
  • Maximise every sales opportunity to achieve individual and store sales targets
  • Develop, train, and succession plan your team to increase productivity
  • Create a safe working environment for your team and customers
  • Daily management of stock to minimise loss and maximise sales
  • Implement visual merchandising strategies and promotional changes
  • Roster your team according to store trading profiles

Your Skills and Qualifications

  • Experience in developing and coaching a team, providing praise and improvement feedback
  • Previous leadership experience, ideally in retail
  • Ability to provide a unique and genuine customer experience
  • Proven ability to achieve sales and KPIs while controlling wage spend and stock loss targets
  • Previous Visual Merchandising experience working from a brief preferred

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