Lead Retail Experience Manager
3 weeks ago
About the Role
We are seeking an experienced Retail Store Manager to join our Smiggle team in Morley, to drive sales opportunities through coaching and developing a high-performing team.
This is a full-time position requiring availability over weekends, late night trading hours, and public holidays.
Our Offer
- A 3-month structured training plan with Buddy Manager support
- Development plans to support your ongoing growth
- Competitive pay (£28,000-£32,000 per annum) and monthly incentives
- 50% staff discounts on Smiggle products
- Dedicated leadership training and internal career opportunities across 7 brands and over 1,000 retail outlets
- Flexible roster options for a healthy work-life balance
- The opportunity to join an international brand
A Day in the Life
- Create an exceptional store experience for customers
- Drive sales with your team to achieve targets and KPIs
- Maximise every sales opportunity to achieve individual and store sales targets
- Develop, train, and succession plan your team to increase productivity
- Create a safe working environment for your team and customers
- Daily management of stock to minimise loss and maximise sales
- Implement visual merchandising strategies and promotional changes
- Roster your team according to store trading profiles
Your Skills and Qualifications
- Experience in developing and coaching a team, providing praise and improvement feedback
- Previous leadership experience, ideally in retail
- Ability to provide a unique and genuine customer experience
- Proven ability to achieve sales and KPIs while controlling wage spend and stock loss targets
- Previous Visual Merchandising experience working from a brief preferred
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