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High-Performing Buyer's Agent Team Lead

1 month ago

Sydney, New South Wales, Australia Lendi Group Full time

Aussie, a pioneering force in the Australian mortgage market, is seeking an experienced and ambitious leader to spearhead its inaugural Buyer's Agent team as Manager of Buyer's Agents. With a customer base of 4.5 million and a trusted national brand, Aussie is poised to revolutionise the provision of a Buyer's Agent service.

Key Responsibilities
  • Lead and Develop Team: Drive operational excellence, coach and train Buyer's Agents, and actively participate in recruitment to scale the team and meet ambitious goals.
  • Achieve Performance Targets: Ensure the team consistently meets weekly and monthly targets, driving Aussie Homes Buying's operational and commercial objectives.
  • Enhance Customer Experience: Implement strategies to maximise customer satisfaction and successful property exchanges, leveraging industry-leading data, technology, and processes.
  • Drive Continuous Improvement: Collaborate with leadership to refine processes, boost productivity, and elevate team performance. Provide state- and suburb-specific insights to enhance the team's market expertise.
  • Foster Partnerships: Cultivate relationships with internal and external partners, including Broker Operations, Sales, Property Analysts, and other relevant stakeholders to optimise resources and productivity.
  • Optimise Platform Utilisation: Encourage and monitor the team's use of the Lendi Platform to enhance customer experience and achieve optimal results.

A strong track record of successfully managing and scaling high-performing teams of Buyer's Agents is essential for this role. Additionally, you will need a valid Class 1 or Class 2 Real Estate Licence, and proficiency in using data to drive decision-making in a target-focused sales environment.

We estimate the salary for this position to be around $120,000 - $150,000 per annum, depending on location and experience. As a people-first company, we offer flexible working arrangements, extended paid parental leave, and additional weeks' loyalty leave each year after reaching three years' service. Our culture is guided by our three core values: We Are Stronger United, Act Like You Own It, and Keep Home Loans Human.

Lendi Group is committed to providing a supportive and inclusive work environment that fosters growth and development. If you're passionate about real estate and helping people achieve their property dreams, we'd love to hear from you.