Leisure Operations Director

4 days ago

Australia beBeeOperationalManager Full time $90,000 - $120,000
Job Opportunity">

About the Role

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  • Manage a high-performing team to deliver exceptional customer service and achieve business objectives.
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The ideal candidate will have a successful track record in managing leisure facilities, marketing, sales, projects, and management. They will be passionate about delivering high-quality service to customers and have excellent leadership skills.

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Key Responsibilities

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  • Ensure the safety and well-being of visitors and employees at the centre.
  • Develop and implement policies, processes, and procedures to ensure operational efficiency.
  • Implement a customer-centric approach to deliver high value services that meet client needs.
  • Drive business growth by achieving budgeted targets and improving profitability.
  • Coach and develop teams to deliver on key performance indicators (KPIs).
  • Maintain relationships with contract partners to ensure mutually beneficial agreements.
  • Oversee maintenance of centre facilities to approved standards.
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Requirements

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  • Highly developed coaching abilities to inspire and motivate teams.
  • Extensive experience in operational planning, financial management, and people development.
  • Proven leadership skills with a strong track record of managing complex operations.
  • Excellent communication skills to influence and negotiate with stakeholders.
  • Strong knowledge of health and safety legislation to ensure compliance.
  • Tertiary qualifications in a related field and/or 3-5 years' experience in a leadership role.
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