
Workforce Injury Specialist
5 days ago
Job Summary
We are seeking a highly skilled and experienced injury management professional to join our team. As a key member of our claims operations, you will play a crucial role in developing strategies to reduce the costs and impact of claims through structured injury management practices.
The primary purpose of this role is to support claims teams and case managers in applying appropriate, timely, cost-effective injury management strategies and identifying biopsychosocial barriers to promote early recovery and durable return to work for injured employees.
About The Role
- Collaborate with claims operations and treatment providers to develop injury management strategies that drive positive return to work outcomes.
- Provide expert advice and guidance to support case managers and employers managing physical, psychological, and hybrid work injuries.
- Establish and maintain provider management strategies and relationships to enable support to the business.
- Support the implementation of return to work initiatives and innovations aimed at optimising customer and commercial outcomes.
- Implement injury management strategies within teams and business units to ensure continuous improvement of return to health and work outcomes.
- Build capability by coaching and mentoring teams on injury management methodology to reduce the duration and cost of claims.
Requirements
- Extensive experience in injury management relating to occupational rehabilitation, claims management, and/or return to work.
- Understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation.
- Demonstrated understanding of strategy development and ability to work with multiple stakeholders to align business strategy with organisational priorities.
- Coaching and mentoring experience.
- Ability to manage internal and external stakeholders effectively.
- Team focused.
- Knowledge of psychological conditions and/or mental health qualifications is highly regarded.
About Our Culture
We value diversity and inclusion and believe that every individual brings unique perspectives and talents to the workplace.
What We Offer
- A collaborative and dynamic work environment.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
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