
Food and Beverage Service Professional
2 days ago
The role of a Food and Beverage Service Professional is pivotal in delivering exceptional guest experiences. This position entails ensuring the highest quality standards for food and beverage operations in various settings.
- Receiving orders and serving customer requests promptly and efficiently.
- Understanding menu content, any menu changes, and promotional activities.
- Maintaining a clean and tidy service area.
- Efficiently managing customer accounts and providing accurate billing information.
- Responding to guest queries in a polite and helpful manner.
Key Responsibilities:
- Providing attentive and personalized service to guests.
- Becoming familiar with menu offerings and promotions.
- Maintaining a well-organized service area.
- Handling customer transactions accurately and efficiently.
- Communicating effectively with guests and colleagues.
We Are Looking For:
- A friendly, positive, energetic disposition.
- A commitment to delivering exceptional guest service.
- Motivation to learn new skills and techniques.
- A neat and tidy appearance.
- A positive attitude towards teamwork and collaboration.
- Excellent communication skills in the local language.
- Flexibility, reliability, and responsiveness to varying work situations.
- The ability to manage diverse customer types, inquiries, and complaints.
- Knowledge of alcoholic beverages and drink preparation (desirable).
- Prior experience in food hygiene.
- Experience with electronic ordering systems.
- Cash handling expertise.
About Our Organization:
- We are a leading global hospitality company spanning the lodging sector.
- We value diversity and inclusivity in our workforce and strive to create an environment where employees can thrive.
- We offer a range of benefits and opportunities for growth and development.
Benefits:
- Laundered uniform provided.
- 110 discounted travel nights per year for personal use.
- Food and beverage discounts.
- Award and recognition programs.
- Opportunities to participate in social responsibility initiatives.
- Flexible working arrangements to support work-life balance.
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