Customer Service Officer

3 weeks ago


Adelaide, South Australia Central Adelaide Local Health Network Full time

About the Role

The Customer Service Officer is responsible for providing high-quality, confidential, and customer-focused administrative services to clients, staff, and visitors of the Royal Adelaide Hospital and The Queen Elizabeth Hospital.

This involves responding to general frontline and telephone enquiries through the Switchboard, initiating paging, responding to the emergency phone, and sending prompt and appropriate messages and direction in accordance with departmental policies and procedures.

About CALHN

The Central Adelaide Local Health Network includes South Australia's major quaternary facility, the Royal Adelaide Hospital, The Queen Elizabeth Hospital, the Hampstead Rehabilitation Centre, and the Repat Health Precinct.

We deliver mental health services at Glenside Health Services and at a range of other locations across the metropolitan and regional areas.

What We Offer

  • Attractive salary packaging available
  • Strong community-minded culture and values providing world-class care to South Australians
  • Access to Fitness Passport, a discounted workplace health and fitness program available to CALHN staff and their families
  • Opportunity for movement across the SA Health system

Essential Requirements

  • Current National Police Clearance (NPC)
  • Immunisation screening as indicated in the role description

Diversity and Inclusion

At CALHN, we support and foster a culture in which employees feel they belong and feel safe at work.

The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.



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