Data Center Support Professional

7 days ago


Melbourne, Victoria, Australia Amazon Web Services (AWS) Full time

**About the Role:** As a Data Center Support Professional at Amazon Web Services (AWS), you will be part of a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

You will collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You will work on maintaining a high level of system reliability by prioritizing and resolving trouble tickets efficiently.

Main Responsibilities:

  • Maintain a high level of system reliability
  • Share knowledge and follow best practices
  • Participate in and deliver on high-impact projects
  • Contribute to operational efficiency

Key Qualifications:

  • 2+ years of computer hardware troubleshooting experience
  • 1+ years of computer networking experience
  • High school or equivalent diploma

The role requires 24/7 shift coverage, including 12-hour rotating shifts, and a valid driver's license and vehicle due to the location of our sites.



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