Customer Experience Coordinator

1 week ago

Canberra, ACT, Australia beBeeCustomerService Full time $71,854 - $77,239

Job Title: Customer Experience Coordinator

We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Experience Coordinator. In this role, you will work collaboratively across the organization to improve customer satisfaction and increase efficiencies in staff onboarding and movement.

Your primary responsibilities will include providing exceptional customer service and administrative support to staff, working closely with stakeholders to manage competing priorities, and contributing to the development and implementation of processes to enhance the customer experience.

To be successful in this role, you will require strong interpersonal skills, a demonstrated commitment to customer satisfaction, and the ability to manage competing priorities and provide timely and accurate advice and support.

The Australian National University offers a stimulating and rewarding work environment, with opportunities for professional growth and development.

Key Responsibilities:

  • Provide customer service and administrative support to staff
  • Work closely with stakeholders to manage competing priorities
  • Contribute to the development and implementation of processes to enhance the customer experience

Requirements:

  • Strong interpersonal skills and a demonstrated commitment to customer satisfaction
  • Ability to manage competing priorities and provide timely and accurate advice and support

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