Senior Client Advocate

6 days ago

Perth, Western Australia beBeeCommunity Full time $60,000 - $120,000

Customer Success Specialist

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We empower businesses to thrive in a flexible and connected world. Our global network of workspaces supports the ever-changing needs of the modern workplace.

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By joining our team, you'll play a vital role in helping customers achieve their goals. As a Customer Success Specialist, you'll oversee daily operations, driving growth and success for your customers while enhancing their productivity through flexible working.

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Key Responsibilities:

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  • Build lasting relationships with customers, ensuring their needs are met and exceeded.">
  • Collaborate with centre teams to provide an exceptional customer experience.">
  • Create engaging experiences at every interaction, fostering loyalty and advocacy.">
  • Take ownership of your centre, maintaining a professional and inspiring environment.">
  • Drive revenue growth through sales support and additional services.">
  • Develop and mentor community teams to achieve their full potential.">
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Essential Skills:

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  • Positive attitude: Inspiring confidence in customers.">
  • Resilience: Adapting to challenges ensures success.">
  • Approachable and influential: Building strong relationships drives results.">
  • Attention to detail: Delivering high standards feeds into our wider mission.">
  • Self-motivation: Taking action solves problems and delivers outstanding results.">
  • People-focused: Understanding and delivering for centre team members.">
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Benefits:

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  • Competitive rewards: Fostering a five-star service culture.">
  • World-class work environment: Working with clients in a state-of-the-art setting.">
  • Work-life balance: Monday-Friday operating hours.">
  • Ongoing training: Structured development programmes.">
  • Career progression: Opportunities to take on increased responsibilities.">
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Join our dynamic team and become a catalyst for customer success

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