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Support Communications Expert
2 weeks ago
Contact Centre Support Specialist
">We are seeking a compassionate and skilled communicator to join our team as a Contact Centre Support Specialist.
">As the first point of contact for supporters, you will build lasting relationships through engaging conversations and tailored solutions addressing their needs.
">- Thanking donors and guiding them on their journey with our organisation.
- Providing expert advice to address donors' queries and concerns.
- Fostering strong connections with various groups, including government, corporate, volunteers, and supporters.
- Documenting all interactions and maintaining accurate donor records.
- Contributing to meeting personal and team fundraising targets.
The ideal candidate has experience in customer and administrative support roles, possessing strong communication skills both on the phone and in writing.
">You will be passionate about communicating a cause and have the ability to inspire and engage donors to action.
">We offer a supportive environment focused on a meaningful goal, providing opportunities for growth and career development.
">We protect our stakeholders by requesting information from previous employers regarding incidents of child abuse. By applying, applicants confirm they have no objection to this request.
