Patient Care Coordinator

4 days ago

Sydney, New South Wales, Australia beBeeCare Full time $33,000 - $35,000

About the Role:

A dedicated and customer-focused individual is required to provide exceptional patient care and support in a busy dental clinic.

This is a full-time position that requires strong organizational and communication skills, with a focus on delivering a seamless patient experience.

Key Responsibilities:

  • Greet and welcome patients in a friendly and professional manner
  • Assist patients with check-in and check-out procedures
  • Manage patient inquiries and provide information about our services and treatments
  • Schedule appointments and manage the clinic's appointment calendar
  • Maintain patient records and files in an organised and confidential manner
  • Liaise with the clinical team to coordinate patient care
  • Contribute to the overall smooth operation of the dental clinic

Requirements:

  • Previous experience working in a customer service or patient-facing role, preferably in a healthcare or dental setting
  • Strong communication and interpersonal skills, with the ability to interact with patients, colleagues, and other stakeholders in a warm and professional manner
  • Excellent organisational and time management skills, with the ability to multitask and prioritise effectively
  • Proficient in using computer systems and software, including patient record management systems
  • A keen eye for detail and a commitment to maintaining high standards of accuracy and confidentiality
  • A friendly, positive, and patient-centric attitude

About Us:

We are committed to delivering exceptional patient care and promoting optimal oral health through innovative approaches and cutting-edge technology.

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