
Technical Leadership Position
4 days ago
Lead Technical Excellence
The role of Laboratory Operations Manager offers an opportunity to develop leadership skills in a supportive environment. As the manager, you will oversee around 35 people across Queensland, with labs in SEQ and Mackay, focusing on technical excellence and customer satisfaction.
- Maintain strong relationships with internal and external customers through professional technical support.
- Manage NATA accreditation by overseeing audit processes and addressing any concerns.
- Measure, maintain, and improve both equipment and personnel performance.
- Lead recruitment and retention processes.
- Drive technical improvements to products and processes as well as customer outcomes.
This position is suitable for candidates with a successful track record in lab or technical roles, possessing high attention to detail and excellent communication and engagement skills.
Key qualities for this role include:
- A positive presence in building strong and effective relationships with stakeholders.
- A passion for delivering remarkable customer service and achieving great results.
What we offer includes:
- An attractive remuneration package, company vehicle, phone, laptop, and sales incentive program.
- Opportunities for career growth and development within a global brand name.
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