Insurance Claims Specialist
23 hours ago
We are seeking a highly skilled and experienced Insurance Claims Specialist to join our team at the Royal Automobile Association. As a key member of our team, you will be responsible for reviewing and managing escalated complaints related to claims decisions, policy interpretation, and customer experience.
Key Responsibilities- Review and manage complaints through our internal dispute resolution process, ensuring compliance with timeframes and achieving reasonable and correct outcomes.
- Liaise with Product & Underwriting, External Dispute Resolution, Governance and Risk, and other key internal and external stakeholder groups to progress complaints and form accurate decisions.
- Use knowledge and experience to make sound customer service and commercial decisions that achieve acceptable outcomes for both the Member and RAA.
- Demonstrate a strong customer service focus while meeting corporate objectives and complying with all relevant acts, guidelines, work practices, and RAA quality standards.
We are looking for a confident and passionate self-motivated individual who enjoys working in a high-performing culture. You should have experience as a high-performing General Insurance Claims officer or Dispute Resolution specialist, with proven ability to provide excellent quality of work to our members, including critical thinking and problem-solving skills to inform decision-making.
What We OfferWe offer a range of benefits, including free RAA premium road service, access to our Member Benefits program, generous discounts on all RAA products, flexible work arrangements, ongoing Training & Development opportunities, and a Study Support Program. We are committed to building a workplace that's diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions.
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Insurance Claims Specialist
3 days ago
Mile End, Australia RAA Full time{"title": "Insurance Claims Specialist", "description": "About the RoleWe are seeking an experienced Insurance Claims Specialist to join our team at RAA. As a key member of our Member Response team, you will be responsible for reviewing and managing escalated complaints related to claims decisions, policy interpretation, and customer experience.Key...
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Insurance Claims Specialist
7 days ago
Mile End, Australia Royal Automobile Association of South Australia Full timeAbout the RoleWe are seeking a highly skilled and experienced Insurance Claims Specialist to join our team at the Royal Automobile Association of South Australia. As a key member of our Claims team, you will be responsible for managing home building, complex, and high-value claims to successful conclusion for our members.Key ResponsibilitiesSeek,...
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Insurance Claims Specialist
5 days ago
Mile End, Australia Royal Automobile Association of South Australia Full timeAbout the RoleWe are seeking a highly skilled and experienced Insurance Claims Specialist to join our team at the Royal Automobile Association of South Australia. As a key member of our Claims team, you will be responsible for managing home building, complex, and high-value claims to successful conclusion for our members.Key ResponsibilitiesSeek,...
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Insurance Claims Specialist
5 days ago
Mile End, Australia RAA Full timeAbout the RoleWe are seeking a highly skilled and experienced Insurance Claims Specialist to join our team at RAA. As a key member of our claims team, you will be responsible for reviewing and managing complaints that require a technical review, policy interpretation, and a keen understanding of claims procedures.Key ResponsibilitiesReview and manage...
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Insurance Claims Specialist
5 days ago
Mile End, Australia Royal Automobile Association Full timeAbout the RoleWe are seeking a highly skilled and experienced Insurance Claims Specialist to join our team at the Royal Automobile Association. As a key member of our Claims team, you will be responsible for managing home building claims to successful conclusion for our members.Key ResponsibilitiesSeek, interrogate and assess information through claims...
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Insurance Claims Specialist
3 days ago
Mile End, Australia Royal Automobile Association Full timeAbout the RoleWe are seeking a highly skilled and experienced Insurance Claims Specialist to join our team at the Royal Automobile Association. As a key member of our Claims team, you will be responsible for managing home building claims to successful conclusion for our members.Key ResponsibilitiesSeek, interrogate and assess information through claims...
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Insurance Claims Specialist
2 hours ago
Mile End, Australia Royal Automobile Association Full timeAbout the RoleWe are seeking a highly skilled and experienced Insurance Claims Specialist to join our team at the Royal Automobile Association. As a key member of our Claims team, you will be responsible for managing home building claims to successful conclusion for our members.Key ResponsibilitiesSeek, interrogate and assess information through claims...
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Insurance Claims Specialist
4 days ago
Mile End, Australia Royal Automobile Association Full timeAbout the RoleWe are seeking a highly skilled and experienced Insurance Claims Specialist to join our team at the Royal Automobile Association. As a key member of our team, you will be responsible for managing escalated complaints and providing exceptional customer service to our members.Key ResponsibilitiesManage escalated complaints and provide sound...
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Insurance Claims Specialist
4 days ago
Mile End, Australia Royal Automobile Association of South Australia Full timeAbout the RoleWe are seeking a highly skilled and experienced Insurance Claims Specialist to join our team at the Royal Automobile Association of South Australia. As a key member of our team, you will be responsible for managing escalated complaints and providing exceptional customer service to our members.Key ResponsibilitiesManage escalated complaints and...
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Insurance Claims Specialist
2 days ago
Mile End, Australia Royal Automobile Association Full timeAbout the RoleWe are seeking a highly skilled and experienced Insurance Claims Specialist to join our team at the Royal Automobile Association. As a key member of our team, you will be responsible for managing escalated complaints and providing exceptional customer service to our members.Key ResponsibilitiesManage escalated complaints and provide sound...
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Insurance Claims Specialist
2 days ago
Mile End, Australia Royal Automobile Association Full timeAbout the RoleWe are seeking a highly skilled and experienced Insurance Claims Specialist to join our team at the Royal Automobile Association. As a key member of our Claims team, you will be responsible for managing home building claims to successful conclusion for our members.Key ResponsibilitiesSeek, interrogate and assess information through claims...
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Insurance Claims Professional
5 days ago
Mile End, Australia Royal Automobile Association of South Australia Full timeAbout the RoleWe are seeking a highly skilled and experienced Insurance Claims Professional to join our team at the Royal Automobile Association of South Australia. As a key member of our claims team, you will be responsible for reviewing and managing complaints that require a technical review, policy interpretation, and a keen understanding of claims...
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Insurance Claims Professional
7 days ago
Mile End, Australia Royal Automobile Association Full timeAbout the RoleWe are seeking a highly skilled and experienced Insurance Claims Professional to join our team at the Royal Automobile Association. As a key member of our claims team, you will be responsible for reviewing and managing complaints that require a technical review, policy interpretation, and a keen understanding of claims procedures.Key...
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Claims Resolution Specialist
2 weeks ago
Mile End, Australia Royal Automobile Association of South Australia Full time{"title": "Claims Resolution Specialist", "content": "About the RoleWe are seeking a highly skilled Claims Resolution Specialist to join our team at the Royal Automobile Association of South Australia. As a key member of our claims team, you will be responsible for resolving complex claims and providing exceptional customer service to our members.Key...
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Claims Resolution Specialist
2 weeks ago
Mile End, Australia Royal Automobile Association of South Australia Full time{"title": "Claims Resolution Specialist", "content": "About the RoleWe are seeking a highly skilled Claims Resolution Specialist to join our team at the Royal Automobile Association of South Australia. As a key member of our claims team, you will be responsible for resolving complex claims and providing exceptional customer service to our members.Key...
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Claims Officer
2 weeks ago
Mile End, Australia Royal Automobile Association Full timeAbout the RoleWe are seeking an experienced Claims Officer to join our team at the Royal Automobile Association (RAA). As a Claims Officer, you will be responsible for handling motor insurance claims, providing exceptional customer service, and ensuring that claims are processed efficiently and professionally.Key ResponsibilitiesManage motor insurance claims...
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Claims Officer
3 weeks ago
Mile End, Australia Royal Automobile Association Full timeAbout the RoleWe are seeking an experienced Claims Officer to join our team at the Royal Automobile Association. As a Claims Officer, you will be responsible for handling motor insurance claims, providing exceptional customer service, and ensuring that claims are processed efficiently and professionally.Key ResponsibilitiesManage motor insurance claims from...
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Claims Officer
2 weeks ago
Mile End, Australia Royal Automobile Association of South Australia Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Officer to join our team at the Royal Automobile Association of South Australia. As a Claims Officer, you will be responsible for handling motor insurance claims in a fair and efficient manner.Key ResponsibilitiesProcess and manage motor insurance claims from initial contact to final...
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Claims Officer
3 weeks ago
Mile End, Australia RAA Full timeAbout the RoleWe are seeking an experienced Claims Officer to join our team at RAA, a leading provider of motor, home, and travel services in South Australia. As a Claims Officer, you will play a critical role in handling the management of general insurance motor claims, providing exceptional service to our members, and ensuring fair and equitable...
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Home Claims Officer
5 days ago
Mile End, Australia Royal Automobile Association of South Australia Full timeAbout the RoleWe are seeking an experienced Claims Officer to join our team at the Royal Automobile Association of South Australia. As a Claims Officer, you will be responsible for managing home claims and providing exceptional service to our members.Key ResponsibilitiesProcess claims within established guidelines, efficiently and professionally, to achieve...
