Enhancing Patient Experiences

2 weeks ago

Sydney, New South Wales, Australia beBeePatientSupport Full time $40,000 - $80,000

Job Title: Patient Support Specialist

**Role Summary:**
We are seeking a highly skilled and compassionate Patient Support Specialist to join our team. As a Patient Support Specialist, you will play a vital role in providing exceptional support to patients preparing for admission.

**Key Responsibilities:**
* Handle inbound patient calls regarding pre-admission queries and concerns
* Guide patients through preparation requirements and documentation
* Maintain accurate patient records in our healthcare system
* Coordinate with clinical teams to ensure smooth patient transitions
* Provide empathetic support while maintaining strict confidentiality

**Required Skills and Qualifications:**
* Strong communication skills and natural empathy
* Attention to detail and ability to multitask
* Comfortable with computer systems and learning new software
* Understanding of confidentiality requirements

**Benefits:**
* Competitive hourly rate
* Comprehensive training and ongoing support
* Opportunity to make a real difference in patient care

**How We Work:**
* Our team values flexibility and offers flexible work arrangements that cater to individual needs.
* We welcome discussions about your flexibility requirements during the hiring process.

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