Enhancing Patient Experiences

2 weeks ago

Sydney, New South Wales, Australia beBeePatientSupport Full time $40,000 - $80,000

Job Title: Patient Support Specialist

**Role Summary:**
We are seeking a highly skilled and compassionate Patient Support Specialist to join our team. As a Patient Support Specialist, you will play a vital role in providing exceptional support to patients preparing for admission.

**Key Responsibilities:**
* Handle inbound patient calls regarding pre-admission queries and concerns
* Guide patients through preparation requirements and documentation
* Maintain accurate patient records in our healthcare system
* Coordinate with clinical teams to ensure smooth patient transitions
* Provide empathetic support while maintaining strict confidentiality

**Required Skills and Qualifications:**
* Strong communication skills and natural empathy
* Attention to detail and ability to multitask
* Comfortable with computer systems and learning new software
* Understanding of confidentiality requirements

**Benefits:**
* Competitive hourly rate
* Comprehensive training and ongoing support
* Opportunity to make a real difference in patient care

**How We Work:**
* Our team values flexibility and offers flexible work arrangements that cater to individual needs.
* We welcome discussions about your flexibility requirements during the hiring process.

  • Enhance Patient Experience

    1 week ago

    Sydney, New South Wales, Australia beBeeHealthcare Full time $57,606 - $59,058

    Job Opportunity: Enhance Patient Comfort and Well-beingWe are seeking a dedicated and caring Services Assistant to play a vital role in our healthcare team at a hospital. As a key member, you will provide essential services that enhance patient comfort and well-being.Key Responsibilities:* Prepare and deliver nutritious meals to clients* Maintain a clean and...

  • Enhancing Patient Experience Coordinator

    5 days ago

    Sydney, New South Wales, Australia beBeePatient Full time $74,824 - $76,628

    About the OpportunityThis is an exciting opportunity to enhance patient experience and communication in a dynamic emergency department setting.Key Responsibilities:Facilitate effective communication between patients, carers, and clinical staff.Improve patient satisfaction by enhancing their experience in the waiting room.Oversight of patient and carer...

  • Enhance Patient Experience through Effective Leadership

    1 week ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $70,000 - $93,000

    Day Program Team Leader RoleAs a Day Program Team Leader, you will play a vital role in providing and delivering functional support to drive process improvements and enhance the patient experience throughout our Day Programs.You will be responsible for leading a team of administrative professionals in delivering exceptional patient care and ensuring seamless...

  • Patient Experience Specialist

    3 days ago

    Sydney, New South Wales, Australia beBeePatientCentricity Full time $100,938 - $141,545

    Enhancing Patient ExperiencesThe role of the Patient Experience Partner focuses on collecting insights to identify hurdles and opportunities for partnerships that enhance the patient journey. This position will engage directly with patients and patient advocacy organizations to generate valuable insights and improve the patient journey experience.This...

  • Enhancing Patient Mobility Assistant

    1 week ago

    Sydney, New South Wales, Australia beBeeMobility Full time $46,110 - $56,220

    We are seeking an experienced professional to join our nursing team as a Mobility Enhancement nurse. This role works closely with the multidisciplinary team to ensure patients receive high-quality care, with the aim of increasing mobility and functionality for a safe transition to discharge.This is a permanent full-time position that will see you working...

  • Patient Experience Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $70,468 - $90,000

    Key Customer Service Manager ResponsibilitiesThe primary goal of this position is to ensure that all patient interactions are handled professionally and compassionately. This involves developing and reviewing policies, programs, and procedures concerning customer relations and goods and services provided.Developing and reviewing policies, programs, and...

  • Patient Experience Director

    2 weeks ago

    Sydney, New South Wales, Australia beBeeExperience Full time $141,974 - $169,151

    Key Responsibilities:Drive the delivery of exceptional patient, carer and consumer experiences across the district.Implement systems aligned with national standards.Utilize experience data to drive service improvements.Collaborate with teams to embed human-centered care practices.Advocate for a human-experience framework.About the Role:This is a leadership...

  • Patient Experience Champion

    2 weeks ago

    Sydney, New South Wales, Australia beBeeExperience Full time $141,974 - $169,151

    Job Overview:We are seeking a Patient and Carer Experience Manager to lead the Human Experience portfolio, driving systems and strategies to improve patient, carer, and consumer experience.Key Responsibilities:Drive strategies to improve patient, carer, and consumer experienceLead the Human Experience portfolioDevelop and implement systems and processes to...

  • Director of Patient Experience

    3 days ago

    Sydney, New South Wales, Australia beBeePatientEngagement Full time $120,000 - $180,000

    Job OverviewThe Patient Services Manager plays a pivotal role in overseeing the patient journey, enhancing patient engagement, and leading advocacy initiatives. This position is a 12-month fixed-term contract based in Sydney, offering a hybrid work arrangement to provide parental leave coverage.Key Responsibilities:Patient Support Programs: Design,...

  • Patient Experience Coordinator

    1 week ago

    Sydney, New South Wales, Australia beBeeClientExperience Full time $64,000 - $68,000

    Job DescriptionThis is a challenging role that involves supporting patients throughout their journey with our organisation. The Client Experience Liaison will manage a variety of administrative and patient-facing tasks to ensure a seamless experience.The role plays a key part in appointment management, patient communication, and ensuring accurate...