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Team Lead

2 weeks ago

Mackay, Queensland, Australia beBeeHospitality Full time $45,000 - $80,000
Job Description

As an essential part of our operations team, you will be responsible for overseeing shifts and ensuring the smooth running of designated areas. Your role will involve leading a team to achieve results, adapting to fast-paced environments, and providing exceptional customer experiences.

With a focus on delivering outstanding quality, service, and cleanliness (QSC), sales, people practices, and profit, you will play a vital role in driving business success. You will supervise employees, ensure adherence to restaurant operations and procedures, and maintain high standards of food safety.

On a day-to-day basis, you will review and monitor guest counts and sales projections to align with shift targets and restaurant goals. You will also actively seek customer feedback to drive repeat business and deliver exceptional customer experiences.

Key Responsibilities:

  • Lead a team to achieve results and drive business success
  • Adapt to fast-paced environments and multitask effectively
  • Deliver outstanding QSC, sales, people practices, and profit
  • Supervise employees and ensure adherence to restaurant operations and procedures
  • Maintain high standards of food safety and hygiene
Required Skills and Qualifications

To succeed in this role, you will require:

Essential skills:

  • Leadership and teamwork skills
  • Communication and interpersonal skills
  • Problem-solving and adaptability skills
  • Attention to detail and accuracy

Desirable qualifications:

  • Management experience in hospitality or retail
  • First aid level 2 and fire safety training
Benefits

We offer a range of benefits to support your career growth and well-being:

Discounted Macca's: Enjoy exclusive discounts on McDonald's delicious offerings.

Access to Discounts at 400 Popular Retailers: Explore savings at 400 popular retailers through our MyBenefits program.

24/7 Wellbeing Support: Access our health and safety app for around-the-clock support, including free live-chat sessions with registered professionals.

Nationally Recognised Qualifications: As a Registered Training Organisation (RTO), we can issue nationally recognised qualifications at different stages of your career.

World-Renowned Training: Receive top-notch training that is globally recognised.

Flexible Work Hours: Enjoy shifts that fit seamlessly into your life and commitments for a better work-life balance.

Diversity and Equal Opportunity: Be part of a diverse workplace that values equality; we are proud to be an equal opportunity employer.

Fun and Welcoming Atmosphere: Experience a workplace that is not only professional but also fun and welcoming, with a positive and inclusive culture.

Others

A police check may be required if successful (applicants over 18 years only). A valid right to work in Australia is also required.