Software Packager Specialist

4 weeks ago

Canberra, ACT, Australia Fujitsu Full time

About the Role

We are currently seeking an experienced Applications Packager with a background across software and virtualisation packaging to provide on-going support across our Defence portfolio and drive the highest quality solutions to Fujitsu clients.

Responsibilities and Accountabilities

  • Works within the support team on technical issues and problems related to customer infrastructure.
  • Develops an understanding of the customers environment and service requirements to enable successful delivery of the service.
  • Follows established procedures, recommends improvements, resolves enquiries, issues or problems. Documents actions taken for continuous service improvement.
  • Takes ownership of issues identified. Tries to understand the problem in order to find optimal solution or temporary workaround. Escalates and/or gains support where necessary to resolve the problem.
  • Proactive and Taking responsibility for learning about current and new products, technologies to support daily business requirements.
  • Assist with the development and enhancement of relevant standards, procedures and guidelines.
  • Where possible identify and contribute to Customer Service Improvement Plans.

Requirements and Experience

  • 4+ years of packaging software into MSI format.
  • 3+ years of Virtualisation packaging.
  • Advanced skills in App-V.
  • 2+ years exposure in delivering package solutions into a XenApp environment.
  • 4+years exposure integration applications into enterprise deployment mechanisms.
  • Complete understanding of application packaging and deployment methodologies using Windows Installer technology.
  • Microsoft deployment methodologies for Windows operating system.
  • Power Shell scripting.
  • Strong troubleshooting skills for application virtualisation (AppV) and SCCM, Intune deployment.
  • Must hold current or reinstatable NV1 clearance.

Why Fujitsu?

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

  • We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
  • We offer tailored career paths across our global organization to support your professional and personal growth.
  • Our customers trust us. We have an excellent reputation across the region and globally.
  • Best in-class reward and recognition programs flexible work, volunteering leave, and more.
  • We live our values of aspiration, trust, and empathy, all day, every day.

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