Packaging Specialist

3 weeks ago

Canberra, ACT, Australia Fujitsu Full time

About the Role

We are seeking an experienced Packaging Specialist to provide on-going support across our Defence portfolio and drive the highest quality solutions to Fujitsu clients.

Responsibilities and Accountabilities

  • Works within the support team on technical issues and problems related to customer infrastructure.
  • Develops an understanding of the customers environment and service requirements to enable successful delivery of the service.
  • Follows established procedures, recommends improvements, resolves enquiries, issues or problems. Documents actions taken for continuous service improvement.
  • Takes ownership of issues identified. Tries to understand the problem in order to find optimal solution or temporary workaround. Escalates and/or gains support where necessary to resolve the problem.
  • Proactive and Taking responsibility for learning about current and new products, technologies to support daily business requirements.
  • Assist with the development and enhancement of relevant standards, procedures and guidelines
  • Where possible identify and contribute to Customer Service Improvement Plans

Requirements and Experience

  • 4+ years of packaging software into MSI format.
  • 3+ years of Virtualisation packaging.
  • Advanced skills in App-V.
  • 2+ years exposure in delivering package solutions into a XenApp environment.
  • 4+years exposure integration applications into enterprise deployment mechanisms.
  • Complete understanding of application packaging and deployment methodologies using Windows Installer technology.
  • Microsoft deployment methodologies for Windows operating system.
  • Power Shell scripting.
  • Strong troubleshooting skills for application virtualisation (AppV) and SCCM, Intune deployment.
  • Must hold current or reinstatable NV1 clearance.

Why Fujitsu?

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

  • We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
  • We offer tailored career paths across our global organization to support your professional and personal growth.
  • Our customers trust us. We have an excellent reputation across the region and globally.
  • Best in-class reward and recognition programs, flexible work, volunteering leave, and more.
  • We live our values of aspiration, trust, and empathy, all day, every day.

We are committed to equal employment opportunities and welcome applications from diverse candidates. If you don't tick every box in this job description, please don't rule yourself out. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes.

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