Change Management Specialist

3 weeks ago

Hawthorn East, Victoria, Australia Coles Full time
About the Role

We are seeking a highly skilled Change Manager to join our Marketing Transformation team. As a Change Manager, you will be responsible for designing and implementing change strategies for assigned Marketing Transformation initiatives.

Key Responsibilities:

  • Deliver change activities across technology, ways of working, culture, roles, and processes.
  • Maximise user system adoption and usage while minimising resistance for priority initiatives.
  • Effectively identify and manage change and support others through it.
  • Conduct stakeholder analysis, build a plan, and execute engagement for change roll out.
  • Develop and execute change communication strategies and approach.
  • Conduct training needs analysis, develop, and execute training.
  • Develop and implement change management strategies.
  • Monitor project key change delivery and report status to the relevant Steering Committee.

Requirements:

  • 5 years of experience as a Change Manager with a strong track record of executing marketing technology and process changes.
  • Experience executing change management for multiple projects, including design and delivery of practical and outcomes-focused approaches for large-scale change.
  • Ability to work effectively at all levels in an organisation, communicate, and rationalise priorities and decisions.
  • Experience and in-depth knowledge of change management principles, methodologies, and tools to deliver impactful change plans.
  • Exceptional communication skills – both written and verbal.
  • Demonstrated experience in engaging and influencing with senior managers and leaders.
  • Tertiary degree in Business, Marketing, Technology, or Psychology preferred.
  • PROSCI professional change management certification or equivalent ideal.

About Coles:

Coles is a leading Australian retailer with a strong commitment to customer satisfaction and employee wellbeing. We offer a dynamic and inclusive work environment, with opportunities for professional growth and development.

What We Offer:

  • Flexible work arrangements and additional leave entitlements.
  • A culture that values diversity, equity, and inclusion.
  • Opportunities for professional development and career advancement.

How to Apply:

If you are a motivated and experienced Change Manager looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications.

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