Communications and Change Specialist
2 weeks ago
We are seeking a highly skilled Communications and Change Specialist to join our team at the Country Fire Authority (CFA). As a key member of our organization, you will play a pivotal role in crafting, executing, and overseeing comprehensive plans and strategies aimed at fostering understanding, approval, and integration of our innovative operational methodologies facilitated by the SAP S/4HANA platform.
About the RoleThe Communications and Change Specialist will report to the Head of SAP S4 HANA Program and will be responsible for guiding the leadership and strategic direction of the assigned program. You will leverage your extensive expertise in program and project management to realize the anticipated outcomes and advantages outlined in the business case.
Central to the role is the development and execution of effective change management and communication frameworks tailored to the unique complexities of our organization. As the program endeavors to implement the SAP S/4HANA solution with minimal customization, you will assume a critical responsibility in mobilizing the workforce—both employees and volunteers—towards embracing new operational models.
The role encompasses the establishment of policies, procedures, and benchmarks conducive to a seamless transition to SAP S/4HANA for Finance and Infrastructure functions, alongside the adoption of Concur for expense and invoice management.
About YouWe are looking for a candidate who can demonstrate the following:
- Relevant qualifications and/or significant experience in developing, implementing, and managing transformational change programs in large complex organizations.
- Experience and demonstrated track record in applying Change Management principles, methodologies, and tools for multiple projects, particularly change impact assessments, stakeholder management, engagement, communication, and training plans.
- Demonstrated experience in the successful development and implementation of change management strategy and plans, as well as knowledge in change methodologies.
- Experience in stakeholder management on complex/sensitive programs, including expertise in dealing with and influencing executives to gain buy-in to enable change to happen.
- High-level interpersonal and communication (including presentation) skills and a proven ability to overcome resistance and influence positive behavior.
- Strong project management and organizational skills, and a high awareness of the project and program context and discipline.
- Experience working within a volunteer-based organization.
- Meaningful Purpose: Your contribution truly makes a difference.
- Work-Life Balance: Paid parental leave, generous leave provisions.
- Growth Opportunities: Learning and development.
- Flexibility: Hybrid work options with flexible work arrangements.
- Discounts: Emergency Memberlink discounts on various services.
- Wellbeing Focus: Healthy for Life programs, flu vaccinations.
- Member Assistance Program: Access support across 8 service pathways.
We are committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community we serve. First Nations people, women, people of all ages, with disabilities, and culturally and linguistically diverse people are encouraged to apply.
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