Store Experience Specialist

4 days ago


Gold Coast, Queensland, Australia Dan Murphy's Full time
Our Vision

At Dan Murphy's, we strive to create a more sociable future for our customers and each other. We believe that great times start with great drinks, and we're passionate about sharing our passion with our customers.

About the Role

We are seeking a Store Experience Specialist to join our team at Dan Murphy's. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, providing product knowledge, and contributing to a positive store environment.

Responsibilities
  • Provide excellent customer service by engaging with customers, answering product-related queries, and making recommendations.
  • Process transactions efficiently and accurately, handling cash, card payments, and other payment methods.
  • Maintain a high level of product knowledge, staying up-to-date on new releases, promotions, and in-store events.
  • Contribute to visual merchandising, ensuring the sales floor is well-organized, tidy, and visually appealing.
Requirements
  • You are passionate about people and creating memorable customer experiences.
  • You have the ability to work autonomously and as part of a team.
  • You have good availability to work across key customer hours.


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