Customer Service Support Specialist

7 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $31,500 - $40,500

We are seeking a Customer Service Support Specialist to provide exceptional support to our customers. This part-time role has the potential to grow into a full-time position.

**Key Responsibilities:**

- Provide administrative and operational support for sales, customer service, and post-purchase tasks
- Monitor and enhance customer experiences
- Oversee small projects and ensure their satisfactory completion
- Follow in-house procedures and protocols
- Follow up on customer orders and inquiries
- Build strong relationships with customers

**Requirements:**

- Relevant experience in customer service or administration
- Ability to take ownership of tasks and maintain ownership until resolution
- Excellent time management and organizational skills with the ability to prioritize tasks
- Excellent communication and stakeholder management skills
- Strong attention to detail
- Ability to work autonomously
- Automotive passion or experience is an asset
- Part-time role with 30 hours per week, possibility of full-time
- Valid Australian driver's license required

**Work Arrangements:**

- 8 hour shifts, flexible schedule available
- Opportunities for professional growth and development

**Benefits:**

- Employee discount program
- Monthly and performance-based bonuses

**Preferred Qualifications:**

- 1 year of customer service experience
- 1 year of administration experience
- Valid Australian work authorization

**Job Type:** Full-time or Part-time

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