Care Team Lead

2 weeks ago

Perth, Western Australia beBeeLeadership Full time $18,550

Job Title: Senior Healthcare Professional

Description:

We are seeking a skilled and compassionate Senior Healthcare Professional to lead our care team in Osborne Park. As a key member of our team, you will be responsible for mentoring and supporting direct care staff to deliver high-quality care to clients and carers within the community.

About the Role:

This is a full-time permanent position that involves covering a variety of areas in our Central and East Regions. You will have access to a pool vehicle or a mandatory packaged vehicle, to be determined based on the location of the role.

Your Key Responsibilities:

  • Lead and manage employees to ensure best practice is followed and compliant with required policies and procedures.
  • Manage and document employee performance issues.
  • Lead and promote safe work culture to reduce safety incidents and loss time injury.
  • Maintain inclusive and effective communication with the team to ensure employees are aware of pertinent information.
  • Ensure new employees have been provided with adequate knowledge of their role and responsibilities.
  • Manage and authorise weekly/fortnightly timesheets.
  • Respond to employee and client queries to ensure consistent and effective outcomes for the service delivery.
  • Allocate suitable resources and implement support plans to ensure quality care is delivered.
  • Document, report and action hazards and incidents to ensure safe work procedures are followed.
  • Ensure the integrity of client documents and reports are correct, maintained and delivered.

About You:

To succeed in this role, you will need:

  • An understanding of health care within a community environment.
  • Demonstrated experience in leading a team to achieve outcomes.
  • Well-developed communication and interpersonal skills to develop effective relationships, promote services and resolve client/staff issues.
  • Decision making and problem-solving skills to innovatively manage the provision of service delivery.
  • A demonstrated empathetic and flexible approach to manage the sensitivities of client and employee issues.
  • Time management and organisational skills to effectively plan and prioritise work tasks.
  • Knowledge of service provision, allocation and compliance with contractual obligations.
  • Knowledge of manual handling principles with the ability to train others.
  • A Certificate III in Community Support Services is desirable OR minimum two years industry experience and a willingness to obtain Cert 3.

Benefits:

  • Professional Development supported & Study Leave supported.
  • Internal referral rewards - refer a friend or family member receive a $250 e-voucher.
  • Opportunity to purchase extra leave.
  • Comprehensive orientation programme.
  • Devices and consumables provided to assist you in delivering care (including laptop and smart phone).
  • Subsidised gym membership - $15 per week to access hundreds of different fitness venues.
  • Health insurance programmes - 12% discount with HBF.
  • Mental health support - up to 3 free sessions with a degree-qualified psychologist per year.

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