
Senior Clinical Case Manager
3 days ago
**Job Title:** Senior Complex Case Manager (Clinical)
**Job Description:
Our organization seeks experienced senior complex case managers to join our team. The ideal candidate will have a tertiary qualification in a relevant health field, registration with AHPRA or AASW, and 2+ years' experience working as a case manager or equivalent clinical role.
**Responsibilities:
- Manage clients who are presenting with challenging behaviours
- Conduct assessments of client referrals made where mental health issues are evident
- Record appropriate case notes and other records in a case management system
- Negotiate client claim outcomes with claims management areas of DVA
- Conduct urgent risk assessments with clients where necessary
- Provide advice and support to non-clinical staff in the team undertaking assessment of client referrals
- Undertake calls to clients where required to offer assistance or obtain further information
- Link clients to appropriate mental health services, such as Open Arms
- Occasionally provide short term case management intervention to link clients with necessary services for ongoing support
**Requirements:
- Tertiary qualification in a relevant health field including Nursing, Psychologist, Occupational Therapy or Social Work
- Registration with AHPRA or AASW is highly desirable
- 2+years' experience working as a case manager, or equivalent clinical role
- Extensive experience working within a mental health or community case management setting, including working with people who present with complex mental health conditions
- Experience in coordinating and assisting in the management of a caseload of complex and potentially at-risk clients in community mental health teams
- Excellent written and oral communication skills, including capacity to liaise with and develop productive relationships with other organisations
- Experience and interest in triage, assessment, and case management via telephone
- Must be an Australian Citizen
**Desirable Expertise:
- Experience in working with military or veteran mental health services
- Expertise in supporting clients experiencing the impacts of substance abuse, mood, and anxiety disorders (including PTSD)
- Experience with and understanding of the principles of Trauma Informed Care
- Experience working with clients with challenging behavioural presentations
**What We Offer:
12-month assignment with further extensions highly likely.
**Contact Information:
For more information please contact Mel Ireland at 0406 436 464.
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