Customer Service and Development Manager

2 weeks ago

Perth, Western Australia beBeeDevelopment Full time $120,000 - $140,000

Customer Experience Leader

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This role provides critical operational exposure across the business and offers opportunities to develop leadership skills and grow within the organization.

The Customer Experience Leader will motivate and lead a team to deliver exceptional customer service and contribute to revenue growth.

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Responsibilities:

  • Lead in-store tasks and provide coaching and mentoring to improve team performance.
  • Motivate team members to invest in education and career development.
  • Create an inclusive environment where team members feel valued and empowered.
  • Build a culture centered around understanding customer needs and using feedback to inform decision-making.
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Key Qualifications:

  • Uses initiative and intuition to understand team members and inspire them to make a difference.
  • Is passionate about people development and motivates others to reach their potential.
  • Thrives in fast-paced environments and uses forward thinking in decision-making.
  • Brings energy and enthusiasm to those around them by being authentic and doing the right thing.
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Benefits:

  • An exclusive discount card for local brands.
  • Access to employee wellbeing support services.
  • Opportunities for career growth within the organization.

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