Office Experience Representative

4 days ago

Melbourne, Victoria, Australia beBeeReceptionist Full time $60,000 - $80,000

Experience the art of exceptional customer service as a Reception professional in our dynamic and welcoming environment.

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We are seeking a highly motivated and collaborative individual to provide a warm and personalized experience for employees and clients. This is a fantastic opportunity for someone who thrives on building relationships, delivering outstanding results, and working in a fast-paced office setting.

This permanent role is conveniently located in Hawthorn, offering flexible working hours and an excellent work-life balance. As a valued member of our team, you will have the opportunity to develop your skills and knowledge, working closely with our Facilities Manager and other colleagues.

Your key responsibilities will include:

- Providing exceptional customer service for all guests and visitors, warmly welcoming staff and visitors and setting the tone for their experience
- Proactively finding opportunities to ensure that anyone visiting the head office has a first-class experience.
- Maintaining the immaculate presentation of the reception area and all meeting rooms throughout the day
- Providing support for staff for any element regarding Head Office - Parking, Gym access etc
- Incoming and outgoing mail distribution and management.
- Management and coordination of the purchasing of National office supplies
- Manage Head Office kitchenettes to ensure appropriate equipment available
- Assist with sustainability reporting and initiatives
- Social coordinator for the Head Office
- Distribute all electronic companywide communications.
- Arranging couriers requested
- Ad-hoc Administration: flower drops, share-point updates, reporting on service
- Be an active part of the HSR / warden team for Head Office

The ideal candidate will possess:

- Exceptional communication and interpersonal skills with the ability to form strong relationships
- A passion for delivering outstanding customer service and exceeding expectations
- High level attention to detail and organizational skills
- Excellent computer skills, including Microsoft Excel and Word

About the role

This is a unique opportunity to join a reputable organization and contribute to a dynamic and supportive team. If you are a driven and enthusiastic individual looking for a new challenge, we encourage you to apply.

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