Client Relationship Specialist

1 week ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $85,000

Job Description

A key role in our organization, the Client Collections and Relationship Officer is responsible for managing customer accounts, contracts, credits, and administrative matters. This position requires excellent communication, problem-solving, and cross-functional collaboration skills to support both customers and internal teams.

The ideal candidate will possess experience in credit control, collections, or accounts receivable, including reconciliations and managing overdue payments. A strong background in customer service, account management, or client services is essential, along with proficiency in financial administration tasks such as billing, refunds, contract entry, and maintaining accurate records.

This role requires high attention to detail, analytical skills, and the ability to use Microsoft Excel to monitor KPIs and suggest process improvements.

Key Responsibilities:

  • Manage customer account maintenance, including reconciliations, refunds, updating records, and ensuring smooth and efficient billing processes.
  • Perform collections and credit control by conducting outbound collection activities, implementing strategies to minimize overdue payments, and supporting legal/administration processes for high-risk accounts.
  • Prepare, reconcile, and analyze financial and contract data to support accurate contract entry, consolidations, and reporting.
  • Collaborate with internal teams and provide insights to improve customer solutions, service quality, and cross-functional processes.

  • Client Relationship Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeClientRelationship Full time $100,000 - $150,000

    Job Title: Client Relationship SpecialistThis role involves building and managing client relationships, engaging with clients to understand their needs, and onboarding new clients.Key Responsibilities:Building and maintaining a portfolio of clientsUnderstanding client needs and preferencesDeveloping strategic plans for client successAbout the PositionThe...

  • Client Relationship Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeRelationship Full time $90,000 - $120,000

    Client Relationship SpecialistWe are seeking a highly skilled Client Relationship Specialist to join our team.This role involves developing and maintaining strong relationships with high-net-worth clients by understanding their situation, financial aspirations and needs.The ideal candidate will possess exceptional customer service and communication skills,...

  • Client Relationship Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeRelationship Full time $80,000 - $120,000

    Client Relationship SpecialistA unique opportunity has arisen for a Client Relationship Specialist to join a dynamic organisation within the General Insurance division.Key Responsibilities:Provide exceptional service and advice to clients in relation to their insurance needs.Deliver on growth and retention strategies with an emphasis on stakeholder...

  • Client Relationship Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeRelationship Full time $150,000 - $200,000

    Job Title:Client Relationship SpecialistAbout the Role:We are seeking an experienced Client Relationship Specialist to join our team. This is a key position that involves developing and maintaining strong relationships with a portfolio of Healthcare clients, providing them with meaningful solutions for their complex banking needs.Main Responsibilities:Client...

  • Client Relationship Specialist

    7 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $80,000 - $125,000

    As a Client Relationship Specialist, you will be responsible for managing our Foodservice Member Clients relationships. The successful candidate will be part of the largest national foodservice and hospitality procurement and supply chain organisation in Australia, offering an unmatched advantage through economies of scale and dedicated procurement,...

  • Client Relationship Specialist

    1 week ago

    Sydney, New South Wales, Australia beBeeRelationship Full time $48,000 - $72,000

    Job Title:Client Relationship SpecialistJob Description:We are seeking an experienced Client Relationship Specialist to join our team. As a sales and marketing professional, you will represent our client in the retail environment and work closely with the business development manager to implement promotional displays.Your responsibilities will...

  • Relationship Executive

    1 week ago

    Sydney, New South Wales, Australia BOQ Specialist Group Full time

    About the Role Are you ready to take ownership of your own portfolio and grow it from the ground up? BOQ Specialist is seeking a motivated and experienced Relationship Executive to join our Sydney team.This is a unique opportunity to build and manage a diversified client base, with the support of a dedicated analyst, in a role that blends strategic business...

  • Client Relationship Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeAdvertising Full time $60,000 - $120,000

    Job Title: Client Relationship Specialist">Key Responsibilities:Help clients find effective advertising solutions that meet their needs.Develop and maintain strong relationships with clients and team members.Collaborate with stakeholders to create impactful ad campaigns.Identify new business opportunities and expand the client network.Requirements:We're...

  • Client Relationship Specialist

    7 days ago

    Sydney, New South Wales, Australia beBeeSpecialist Full time $40,000 - $120,000

    Client Relationship SpecialistWe are seeking a motivated, initiative-taking individual to join our professional sales team. This is an in-office sales position that requires a relationship-based approach with existing clients.The ideal candidate will be honest, a good listener, and have the ability to learn quickly. A minimum of three years' experience in...

  • Client Relationship Specialist

    1 week ago

    Sydney, New South Wales, Australia Ddls Australia Full time

    Use CRM and data insights to enhance client engagement and support strategic groJoin a collaborative team that values clarity, initiative, and professional grow**What does Plain English Foundation do?**As part of Lumify Group, Plain English Foundation is Australia's top provider of plain language training and editing services. For over 20 years, we have...