Claims Management Specialist
7 days ago
As an Insurance Administrator, you will be responsible for managing your own portfolio of claims and providing exceptional customer service to our clients.
You will complete online notifications to the insurer while communicating with members on the phone. You will enjoy the personal satisfaction of helping people during a difficult time in their lives.
We are dedicated to promoting a culture of care and wellbeing. We offer flexible working arrangements, a dress to suit policy, health reimbursements, and more.
We will provide you with all the necessary training and support to ensure your success in this role. You will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment.
Key responsibilities include:
- Actively managing your portfolio of claims
- Responding to member enquiries in a timely and professional manner
- Contributing to team discussions and process improvement ideas
Requirements include:
- Demonstrated ability to analyse complex information
- Sound knowledge of Microsoft products
- Evidence of excellent time-management skills
Preferred qualifications include experience in the superannuation industry, particularly in the area of insurance and claims, and a working knowledge of the Superannuation Industry (Supervision) Regulations 1994 (SIS Reg).
We are an equal opportunities employer and welcome applications from diverse candidates.
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