IT Support Specialist
7 days ago
The Company
- AA Appointments is a leading recruitment specialist in the travel and hospitality industry, dedicated to matching talented professionals with top industry partners.
The Role
- We are seeking an experienced IT Support Specialist to join our client, an award-winning travel company with a strong reputation and diverse client portfolio.
- As a key member of the IT team, you will be responsible for providing technical support and assistance to internal users, including sales, support, and management teams.
Your day-to-day responsibilities will include:
- Providing support for hardware, software, and network-related problems
- Confidently finding solutions to a variety of technical errors and issues
- Documenting and assessing all ticketing support requests
- Liaising with management in IT installation, configuration, and maintenance
- Ensuring the company adheres to travel industry and IT compliance standards
The Must Haves
- Previous experience in a similar helpdesk IT support role within the travel industry
- High attention to detail
- Proven problem-solving ability
- Excellent knowledge of Microsoft 365 suite of products and travel industry software
- Strong verbal and written communication skills
The Benefits
- Earn a strong salary package
- Be part of a fun and supportive working environment
- Monday to Friday work environment
- Enjoy travel discounts
- Central location close to public transport, shops, and dining options
AA Appointments is committed to providing a confidential and professional recruitment experience.
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