IT Support Specialist

7 days ago


Brisbane, Queensland, Australia AA Appointments Full time

The Company

  • AA Appointments is a leading recruitment specialist in the travel and hospitality industry, dedicated to matching talented professionals with top industry partners.

The Role

  • We are seeking an experienced IT Support Specialist to join our client, an award-winning travel company with a strong reputation and diverse client portfolio.
  • As a key member of the IT team, you will be responsible for providing technical support and assistance to internal users, including sales, support, and management teams.

Your day-to-day responsibilities will include:

  • Providing support for hardware, software, and network-related problems
  • Confidently finding solutions to a variety of technical errors and issues
  • Documenting and assessing all ticketing support requests
  • Liaising with management in IT installation, configuration, and maintenance
  • Ensuring the company adheres to travel industry and IT compliance standards

The Must Haves

  • Previous experience in a similar helpdesk IT support role within the travel industry
  • High attention to detail
  • Proven problem-solving ability
  • Excellent knowledge of Microsoft 365 suite of products and travel industry software
  • Strong verbal and written communication skills

The Benefits

  • Earn a strong salary package
  • Be part of a fun and supportive working environment
  • Monday to Friday work environment
  • Enjoy travel discounts
  • Central location close to public transport, shops, and dining options

AA Appointments is committed to providing a confidential and professional recruitment experience.



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