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Customer Service Ambassador

2 months ago


Blacktown, New South Wales, Australia Workers Lifestyle Group Full time
{"title": "Customer Service All Rounder", "description": "About the Role

In this dynamic and fast-paced role, you will be the face of Workers Lifestyle Group, providing exceptional customer service experiences to our members and guests.

As a Customer Service All Rounder, you will be responsible for building rapport with members and guests from diverse backgrounds, assisting with enquiries and requests, and delivering great customer service experiences accurately and efficiently.

You will work in both our Bar and Gaming Area, including beverage service, TAB and Keno, and maintain the cleanliness of our service areas.

Requirements
  • Previous customer service experience is essential
  • Current RSA and RCG (ARCG qualification is preferred but not essential)
  • Availability to work a range of shifts including late nights, weekends and Public Holidays
  • Bar and gaming service experience is preferred
  • Ability to work in a fast-paced environment
  • Able to meet the physical requirements of the role including standing for long periods of time
  • Excellent interpersonal skills
What We Offer
  • Competitive casual rate above award rate
  • Employee Enterprise Agreement
  • Free onsite undercover parking
  • Uniforms provided
  • Staff Christmas Party
  • Staff events - Trivia, Paint & Sip, Karaoke
  • Employee Assistance Program - up to 6 sessions annually
  • 25% staff discount with our food vendors Marlos All Day and Lusso Bistro

About Us...

Workers Lifestyle Group is a proud record of achievement, with a strong relationship to its members and the community from which it has grown. We are a recreational, sporting, entertainment and social icon in Sydney's burgeoning west.

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