Head of Customer Operations

3 weeks ago


Milsons Point, New South Wales, Australia Kimberly-Clark Full time
About the Role

We are seeking an exceptional Head of Customer Execution to lead our Field Sales and Customer Supply Chain teams, reporting into the Sales Director.

Key Responsibilities
  • Lead and develop our National Field operations and Customer Supply Chain strategy to deliver best-in-class execution across multiple channels and customers.
  • Oversee Category, brand, and customer initiatives at field level, with full oversight of direction, measurement, budgetary control, and performance of all Field sales teams.
  • Lead and develop our Customer-facing Supply team with Vendor Replenishment Planners, working closely with Sales and Supply Chain teams to support business growth.
  • Partner with National Account/Category and Marketing teams to ensure achievement of sales, share, and distribution objectives.
About You

You will be a Sales professional with Sales/Marketing qualifications at a higher level, bringing demonstrated experience working across a similar role within the FMCG industry. You will have Product, Category, and ideally Customer Supply Chain knowledge, with demonstrated skills in selling and influencing, negotiations, customer expectations, and customer management.

What We Offer

Our Kimberly-Clark employees receive a competitive salary and incentives, access to a fantastic range of benefits, including superannuation, career development opportunities, free health & well-being activities, volunteering leave, and much more.

How to Apply

Click the Apply button and complete the online application process. A member of our Talent Acquisition team will review your application and be in contact with additional information accordingly.



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