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Part-Time Overnight Service Specialist

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Sydney, New South Wales, Australia beBeeAuditor Part time $65,000 - $95,000
Job Description:

We are seeking a Night Auditor to join our team on a part-time basis at Novotel Sydney City Centre. This role is ideal for a night owl who is guest obsessed, has an eye for detail, and a passion for providing exceptional service.

The successful candidate will assist the Night Manager in balancing daily transactions and preparing overnight reports, ensuring guest accounts are accurate, and delivering exceptional guest service during check-in, check-out, and throughout the night. They will also maintain a safe and secure environment for guests and employees, following the Night Audit checklist to ensure smooth operations.

  • Assist the Night Manager in balancing daily transactions and preparing overnight reports.
  • Ensure guest accounts are accurate and provide helpful, clear information.
  • Deliver exceptional guest service during check-in, check-out, and throughout the night.
  • Maintain a safe and secure environment for guests and employees.
  • Follow the Night Audit checklist to ensure smooth operations.

Key qualifications include being guest obsessed, with the ability to flex in a fast-paced and ever-changing environment, as well as having clear and confident communication skills, proficiency in Excel and OPERA Cloud, flexibility to work overnight shifts on a rotating schedule, and valid Australian working rights.