Frontline Patient Service Representative

4 days ago

Brisbane, Queensland, Australia beBeeResponsibility Full time

Job Description

As a key member of our practice, you'll play a vital role in delivering exceptional patient experiences. Your warm and welcoming demeanor will make a lasting impression on our patients, setting the tone for a positive and supportive atmosphere.

Key responsibilities include:

  • Welcoming patients warmly and ensuring they feel at ease.
  • Managing appointments, processing payments, and maintaining accurate patient records with precision and efficiency.
  • Providing support and information to patients, empowering them with knowledge and confidence.
  • Collaborating closely with dental professionals to ensure seamless patient experiences.
  • Contribution to a positive and inclusive workplace culture.

Requirements

To succeed in this role, you'll possess:

  • Excellent communication and organizational skills, enabling you to multitask while prioritizing patient comfort.
  • A collaborative mindset, working effectively as part of a team to achieve shared goals.
  • A passion for learning and growth, embracing new challenges and opportunities for professional development.
  • Previous experience in reception or customer service is advantageous, but a strong work ethic and willingness to learn are equally valued.

Benefits

Joining our practice offers numerous benefits, including:

  • Consistent hours, Monday to Friday, with no weekend work required.
  • Access to industry-leading training and development opportunities, fostering your career growth.
  • A people-first culture, prioritizing employee wellbeing and providing a supportive environment.
  • The stability and security of a full-time role within a respected dental group.

About Us

Our practice is dedicated to delivering high-quality care and services, promoting a culture of excellence and professionalism. We value diversity, inclusion, and community engagement, striving to make a positive impact in our local area.

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