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Automotive Service Advisor Role in Tamworth
1 month ago
We are seeking a skilled Automotive Service Advisor to join our team at a family-owned automotive group in the North West region of NSW. As an essential link between customers and our service department, you will play a crucial role in enhancing customer satisfaction.
Salary and Benefits PackageThe successful candidate can expect a competitive salary of $65,000 per annum, plus potential bonuses based on performance and relocation assistance. Our comprehensive benefits package includes discounts on parts and services for employees, continuous training and development programs, and a healthy work-life balance in a family-oriented setting.
Key Responsibilities- Engage with customers to discuss vehicle concerns and advise on necessary services or repairs.
- Coordinate service schedules and manage vehicle flow in the workshop.
- Prepare precise job cards and ensure accurate documentation.
- Translate technical information for customers and communicate needs to technicians.
- Review completed work for quality assurance and follow up with customers.
- Upsell additional services that enhance vehicle performance and safety.
To be successful in this role, you will need:
- Proven experience in automotive service and customer interaction.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
We offer opportunities for career advancement into service management roles, a supportive work environment, and employee benefits that enhance work-life balance. If you are looking for a challenging and rewarding career opportunity, please consider joining our team as an Automotive Service Advisor.
