Senior Community Operations Manager

3 days ago

Sydney, New South Wales, Australia beBeeOperations Full time $130,000 - $145,000

Are you a leader with experience in land lease, property, hospitality, or facilities management? We're looking for someone to lead the operational performance of our national portfolio of lifestyle communities.

About the Role

This is an exciting opportunity to take charge of community operations and play a key role in strategic asset management. As a senior manager, you'll be responsible for leading a team of community managers, overseeing financial performance, ensuring compliance with legislation, policies, and best-practice standards.

You will also collaborate with cross-functional teams to streamline processes and improve service delivery, support the integration of new communities into the operational portfolio, and drive initiatives that strengthen resident satisfaction, engagement, and retention.

The ideal candidate will have proven multi-site operational management experience, strong financial and commercial acumen, exceptional leadership, communication, and stakeholder management skills, a customer-first mindset, and a passion for building thriving communities.

Key Responsibilities:
  • Lead and mentor Community Managers to ensure operational excellence and outstanding resident experiences
  • Oversee financial performance including budgets, forecasts, arrears management, and reporting
  • Ensure compliance with legislation, policies, and best-practice standards
  • Collaborate with cross-functional teams to streamline processes and improve service delivery
  • Support the integration of new communities into the operational portfolio
  • Drive initiatives that strengthen resident satisfaction, engagement, and retention
Requirements:
  • Proven multi-site operational management experience in land lease, property, hospitality, or facilities management
  • Strong financial and commercial acumen with experience managing budgets and performance metrics
  • Exceptional leadership, communication, and stakeholder management skills
  • A customer-first mindset and passion for building thriving communities
  • Highly organised, detail-oriented, and comfortable managing competing priorities

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