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Senior Leadership Specialist
2 weeks ago
The position of Senior Leadership Specialist entails leading and developing a team focused on delivering high-quality, compliant, and customer-centric guidance and engagement. This leadership role involves fostering a collaborative culture, empowering team members to excel, and making a tangible impact on customers' retirement outcomes.
This senior specialist will be responsible for supervising, coaching, and developing a team of experienced specialists, ensuring the delivery of exceptional services that meet or exceed customer expectations. The incumbent will also be accountable for monitoring performance metrics, providing feedback, and implementing development opportunities to enhance team efficiency and productivity.
- Lead and develop a team of specialists in compliance with regulatory frameworks
- Foster a culture of collaboration, empowerment, and customer-centricity
- Monitor performance metrics, provide feedback, and implement development opportunities
- Australian Citizenship is a requirement for this position
- RG146 qualification in General Advice is preferred but not essential
- Strong coaching and training skills are necessary for supporting and developing team members
- Excellent organizational, collaboration, and communication skills are required
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