Current jobs related to Luxury Front Office Leader - Sydney, New South Wales - beBeeLuxury

  • Luxury Front Office Manager Position

    5 hours ago

    Sydney, New South Wales, Australia beBeeHospitality Full time

    Front Office Manager OpportunityThis role provides the chance to take on a leadership position in a luxury hospitality environment. The ideal candidate will have exceptional interpersonal and communication skills, with experience in managing day-to-day operations.As a seasoned leader, you understand the essence of delivering world-class service. With a...

  • Luxury Hotel Front Office Manager

    1 week ago

    Sydney, New South Wales, Australia beBeeService Full time

    Front Office Supervisor OpportunityOxford House, a luxury boutique hotel in Sydney's Paddington neighborhood, is seeking an experienced Front Office Supervisor to join our team.About the RoleAs Front Office Supervisor, you will be responsible for overseeing the daily operations of the front desk, ensuring high levels of guest satisfaction, smooth...

  • Luxury Hotel Front Office Manager

    5 days ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $84,672 - $108,960

    Front Office ManagerJob Description:As a Front Office Manager, you will be part of a dedicated team of professionals responsible for overseeing the day-to-day operations of our luxury hotel. You will play a crucial role in ensuring seamless service delivery and an unparalleled guest experience.This is a fantastic opportunity where you will build memorable...

  • Luxury Hospitality Leader

    7 days ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $120,000 - $160,000

    Job TitleWe are seeking a seasoned leader to fill the role of Assistant Front Office Manager at our esteemed establishment.In this position, you will have the opportunity to excel in luxury hospitality and work alongside a dedicated team of professionals.Your primary responsibilities will include ensuring exceptional guest service, managing loyalty programs,...

  • Part-time Front of House

    5 days ago

    Sydney, New South Wales, Australia Luxury Escapes Part time

    OverviewPart-time Front of House – Bondi Junction. We are seeking an experienced Front of House person who will be the first point of contact for all our customers at our brand new store at Bondi Junction. The shifts for this role will be Thursday, Friday, and Saturday each week, with the potential to assist on other days if needed.ResponsibilitiesWelcome...

  • Part-time Front of House

    5 days ago

    Sydney, New South Wales, Australia Luxury Escapes Part time

    Overview Part-time Front of House – Bondi Junction. We are seeking an experienced Front of House person who will be the first point of contact for all our customers at our brand new store at Bondi Junction. The shifts for this role will be Thursday, Friday, and Saturday each week, with the potential to assist on other days if needed. ...

  • Front Office

    7 days ago

    Sydney, New South Wales, Australia Buscojobs Full time

    About Four Seasons :Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Front Office Manager

    2 days ago

    Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Front Office Supervisor

    1 week ago

    Sydney, New South Wales, Australia Buscojobs Full time

    In the heart of Sydney's bustling Paddington neighbourhood is Oxford House, where our guests escape the everyday and indulge in an urban sanctuary.Complete with 55 luxury art-filled boutique accommodation rooms, Oxford House delivers a truly supreme hotel experience.The warm tones, ample light, and captivating artwork set the tone while our guests enjoy...

  • Front Office Operations Lead

    5 days ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $100,000 - $120,000

    Lead Front Office Team MemberThis leadership position oversees the day-to-day operations of the front office, ensuring seamless guest experiences and delivering luxury service standards.The ideal candidate will have excellent leadership skills, be able to work in a fast-paced environment, and possess a strong ability to train and develop team members.An...

Luxury Front Office Leader

3 weeks ago

Sydney, New South Wales, Australia beBeeLuxury Full time $90,000 - $120,000
Lead Front Office Manager

The Lead Front Office Manager is responsible for overseeing all aspects of the Front Office, including Reception and Concierge/Porter services. This role requires a strong leader who can deliver exceptional guest service and satisfaction.

">
  • Develop and lead the Front Office team to ensure training, tools, and support are in place to deliver exceptional guest service and satisfaction.
  • Ensure a seamless Front and Back of House experience by providing prompt, professional service and personal recognition for all guests.
  • Oversee day-to-day Front Office and Concierge operations, ensuring standards, policies, and procedures are upheld.
  • Respond to guest feedback and complaints, taking swift action to resolve issues and drive continuous improvement.
  • Conduct regular inspections of public areas, lobby, and front office to maintain presentation and service standards.
  • Foster a positive team culture through coaching, performance feedback, and collaboration with other departments.
  • Support the implementation of brand standards and True Hospitality skills.
  • Ensure compliance with health, safety, and local regulations, including training, risk assessments, and corrective actions.
  • Champion IHG One Rewards and ensure VIP and regular guests receive all their benefits.

Key Qualifications:

  • Bachelor's degree or higher education qualification in Hotel Administration, Business Administration, or equivalent.
  • Four years' guest service/hotel experience with two years in a management capacity, or an equivalent combination of education and experience.
  • Unrestricted working rights in Australia (PR/Citizen) - visa sponsorship not available for this position.
  • Licensing and certifications: Valid Australian Driver's Licence; Current First Aid and CPR certification; Responsible Service of Alcohol (RSA) certification.
  • Flexible availability - willingness to work across a rotating roster, including evenings, weekends, and public holidays.
  • Physical capability - comfortable being on your feet for extended periods and able to safely lift, push, and pull items up to 23 kg, with appropriate equipment provided.

We offer a competitive salary and a wide range of benefits designed to help you live your best work life, including laundry for business attire, impressive room discounts, and some of the best training in the business. We promote a culture of trust, support, and acceptance, welcoming different backgrounds, experiences, and perspectives. Don't meet every single requirement, but still believe you'd be a great fit? Start your journey with us today.