Guest Experience Host

3 weeks ago

Sydney, New South Wales, Australia Travel + Leisure Co Full time

Unlock the Art of Exceptional Guest Experiences

At Travel + Leisure Co., we're passionate about putting the world on vacation. As a Guest Experience Host, you'll be the face of our company, delivering unforgettable experiences to our guests. If you're a people person with a passion for customer service, we want to hear from you

About the Role

  • Provide exceptional customer service to our guests, ensuring their stay is nothing short of amazing.
  • Work closely with our resort operations team to deliver seamless check-in experiences.
  • Meet and greet guests, providing information on local area attractions and activities.
  • Use your communication skills to build rapport with guests and deliver personalized experiences.
  • Meet targets and KPIs as set by the business.

What You'll Bring

  • Previous experience in a similar role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Enthusiasm, self-motivation, and a positive attitude.
  • Immaculate presentation and professional grooming standards.
  • High levels of computer literacy.

Why Travel + Leisure Co.?

We're a value-driven organization that promotes continual growth and development for our people. Some of our many benefits include:

  • Professional development funding.
  • Discounted hotel stays across Australia, Fiji, New Zealand.
  • Great career development opportunities.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

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