Guest Experience Host

3 days ago

Sydney, New South Wales, Australia Wyndham Destinations Full time
Deliver Exceptional Guest Experiences

As a Guest Experience Host at Wyndham Destinations, you will be the face of our company, providing exceptional customer service and creating unforgettable experiences for our guests. Your passion for delivering outstanding service and your enthusiasm for the local area will shine through in every interaction.

Key Responsibilities:
  • Greet and register guests, providing a warm and welcoming experience
  • Offer personalized recommendations and information on local attractions and activities
  • Complete all department-related paperwork and use communication equipment effectively
  • Meet guests face-to-face and generate sales appointments for our sales team
  • Build rapport with guests to ensure an exceptional experience is delivered
  • Work closely with the resort operations team to provide a seamless transition for guests
What We Offer:
  • Professional development opportunities to help you grow and succeed
  • Discounted hotel stays across Australia, Fiji, New Zealand, and more
  • A dynamic and inclusive work environment that values teamwork and collaboration
Requirements:
  • Previous experience in a similar role or customer-facing position
  • Excellent communication and interpersonal skills
  • Enthusiasm, self-motivation, and a positive attitude
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy and experience with PMS systems

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