Guest Experience Host

2 weeks ago

Sydney, New South Wales, Australia Merlin Entertainments Full time
About the Role

We are seeking a charismatic Guest Experience Host to join our team at Madame Tussauds Sydney. As a key member of our team, you will be responsible for delivering exceptional guest experiences, ensuring our wax figures and attractions are presented in the best possible light, and providing top-notch customer service.

Key Responsibilities
  • Deliver engaging and informative interactions with guests, showcasing your knowledge of our wax figures and attractions.
  • Ensure the attraction is presented in a safe and clean manner, adhering to our high standards.
  • Participate in activities and events to enhance the guest experience, such as dance parties and behind-the-scenes tours.
  • Collaborate with the wider business to promote our attractions and engage with guests.
  • Take ownership of designated areas, ensuring they are maintained to the highest standard.
About You

To succeed in this role, you will possess excellent customer service skills, a passion for our brand, and the ability to work independently or as part of a team. You will also be enthusiastic, reliable, and punctual, with a strong commitment to our company values and health and safety guidelines.

What We Offer

As a Guest Experience Host with Merlin Entertainments, you will enjoy a range of benefits, including corporate perks, opportunities for career development, and the chance to be part of a diverse and inclusive workplace. We strive to create an environment where everyone feels valued and can thrive.

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