Regional Business Director

4 weeks ago

Melbourne, Victoria, Australia Nando's Full time

About Nando's:

Nando's is a purpose-led business with a global vision of changing lives, together.

We want to change the world around us by making a real difference to people's lives.

Our values are built on inclusivity and opportunity for all, and we're enthusiastic and optimistic about the future.

We're proud of who we are and the products we make, and we don't take ourselves too seriously.

This role is a full-time permanent position, where you will be working in restaurants alongside your teams to support our people to achieve business results.

Regular access to a vehicle is required, and a car allowance is included in the salary pack.

Role Overview:

The Regional Business Director - Operations Excellence will be responsible for leading the Area team to deliver the Nando's experience in every restaurant.

They will work closely with Restaurant Managers, Assistant Managers, and Nandocas to create positive work experiences and engage customers and meet the Area and Business objectives.

Key Responsibilities:

  • Winning the hearts and minds of external customers.
  • Driving Nandoca engagement through positive leadership and modelling of the Nando's values.
  • Coaching and leading Restaurant Management to build people capability within their restaurants.
  • Working with restaurant teams to integrate safety processes in restaurants.
  • Leading the Area's team to consistently deliver the Nando's experience in every restaurant.
  • Effectively managing any restaurant issues, including operations, human resources, marketing, and/or supply chain purchasing.
  • Leading the area team to achieve on or above target sales results through a customer-first mindset.
  • Developing and executing plans to deliver sales growth as agreed with the Regional General Manager.

Requirements:

The successful candidate will have a strong knowledge of multi-site operations and customer service.

They will have a track record of aligning and developing engaged, motivated, and empowered teams that are customer-focused.

Sound financial capabilities within all areas of restaurant profitability are essential.

What We Offer:

A competitive salary of AU$120,000 - AU$150,000 per annum, depending on experience.

A car allowance is included in the salary pack.

About You:

We're looking for a self-motivated individual with initiative and attention to detail.

The successful candidate will have demonstrated ability to identify and develop talent, with a track record of achieving KPIs, particularly sales and profit with experience as a Restaurant Manager/Manager with on or above target results.

A vehicle and current driver's license are required.

Only candidates with the right to work in Australia & New Zealand will be shortlisted.

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