Customer Experience Team Member

2 weeks ago

Brisbane, Queensland, Australia Culture Kings Full time

We are seeking highly motivated and customer-focused individuals to join our team as Culture Kings continues to grow and expand.

About Us

Culture Kings is a leading Australian retailer specializing in streetwear, sportswear, and fashion. Our stores offer an unparalleled retail experience, with a curated range of products from over 100 global brands. We pride ourselves on exclusivity, superiority, and providing a premium experience for our customers.

The Opportunity

We currently have multiple casual opportunities available for Customer Experience Team Members to join our team. Shifts will be allocated Monday to Saturday, depending on business requirements.

Key Responsibilities:
  • Provide exceptional customer service through inbound calls and emails, ensuring timely resolutions and creating memorable experiences for our customers.
  • Demonstrate resilience, flexibility, and a solution-focused mindset when interacting with customers, internal stakeholders, and external partners.
  • Liaise with colleagues to problem-solve and deliver efficient solutions that meet customer needs.
  • Maintain high levels of productivity, meeting or exceeding hourly KPIs (number of emails & phone calls solved).
We Are Looking For:
  • Individuals with experience in customer service, retail, hospitality, or similar roles.
  • Excellent verbal and written communication skills, with the ability to build rapport quickly with customers.
  • Able to work in a fast-paced environment with excellent attention to detail and adaptability to new systems and processes.
  • Flexible availability to work a variety of shifts, including weekends and weekdays.
What Culture Kings Offers You:
  • Competitive salary estimated at AU$60,000 per annum.
  • Generous team discounts and employee recognition programs.
  • Exciting, dynamic, and supportive work environment with opportunities for career growth and development.
  • Free onsite parking and a comprehensive benefits package.

  • Customer Experience Team Member

    2 weeks ago

    Brisbane, Queensland, Australia Workpac Full time

    About the RoleAs a Customer Experience Team Member, you will be working in a dynamic and supportive work environment where you can grow your skills and contribute to delivering high-quality customer service.Your Key ResponsibilitiesManage orders and provide excellent customer service, ensuring smooth order processing and timely support for customers.Respond...

  • Customer Experience Team Member

    3 weeks ago

    Brisbane, Queensland, Australia Big Ass Fans Full time

    About UsWe are Big Ass Fans, a company known for designing and manufacturing innovative fan solutions. Our products can be found in various settings, including commercial spaces, industrial warehouses, and residential areas.Job DescriptionWe are seeking an experienced Customer Experience Coordinator to provide technical support to our clients. This role...

  • Customer Experience Team Member

    5 days ago

    Brisbane, Queensland, Australia Culture Kings Full time

    At Culture Kings, we represent the relationship between music, sport, and fashion. These are the three foundation pillars upon which our brand stands.We pride ourselves on exclusivity and superiority, offering a premium retail experience across all genres, cultures, styles, and ages combined with an extensive and curated range from 100+ leading street,...

  • Retail Team Member

    3 weeks ago

    Brisbane, Queensland, Australia Fantastic Furniture Australia Full time

    Company OverviewFantastic Furniture Australia is a leading retailer of home furniture and decor, committed to making life fantastic for our customers. Our success is driven by our people, who are passionate about delivering exceptional customer experiences.Job DescriptionWe are seeking an experienced Retail Team Member to join our team at our Bundaberg...

  • Customer Service Team Member

    2 weeks ago

    Brisbane, Queensland, Australia Woolworths Group Full time

    About the Role">This Customer Service Team Member position at Woolworths Group offers a unique opportunity to be part of a team that prioritizes customer satisfaction and store operations.We are seeking a candidate with a genuine passion for food, shopping, and excellent customer service skills. The ideal candidate will possess a flexible and adaptable...

  • Retail Team Member

    4 days ago

    Brisbane, Queensland, Australia Fantastic Furniture Australia Full time

    Company OverviewFantastic Furniture Australia is a dynamic and passionate team dedicated to making life fantastic for our customers. We believe in creating a home that reflects one's personality, and we're committed to helping our customers achieve their dreams.About Your New RoleWe're seeking a Part Time Retail Team Member to join our Townsville store. As a...

  • Warehouse Team Member

    4 weeks ago

    Brisbane, Queensland, Australia Fantastic Furniture Australia Full time

    About Your New RoleThis exciting opportunity at our Helensvale store is for a Casual Warehouse Team Member to provide an exceptional experience for our customers.As a key member of our Retail Team, you will have the opportunity to learn all Warehouse operations, work collaboratively with passionate team members, and explore opportunities to advance your...

  • Customer Service Team Member

    4 weeks ago

    Brisbane, Queensland, Australia Woolworths Group Full time

    Customer Service Team Member Role OverviewAs a key member of the Woolworths Supermarkets team, you will play a vital role in delivering exceptional customer experiences across various store departments. Your primary focus will be on providing top-notch customer service, ensuring a seamless shopping experience for our valued customers.Key Responsibilities•...

  • Deli Team Member

    1 week ago

    Brisbane, Queensland, Australia Woolworths Group Full time

    Customer Experience ExpertWe're seeking a dedicated and passionate individual to join our Deli team as a Customer Experience Expert. This role is ideal for someone who loves food, customer service, and working in a fast-paced environment.About the RoleAs a Customer Experience Expert, you'll be responsible for delivering exceptional customer service...

  • Retail Team Member

    1 month ago

    Brisbane, Queensland, Australia Jb Hi-Fi Limited Full time

    About UsJB Hi-Fi Group is one of Australasia's largest and most trusted retailer groups, specialising in consumer electronics, home entertainment, small appliances, and white goods. Our Purpose is to 'Help People with Better ways to Live, Learn, Work and Play'. We want to own the tech and entertainment space, grow our customer base, and support our people to...

  • Dream Team Member

    2 weeks ago

    Brisbane, Queensland, Australia The Just Group Full time

    About The Just GroupWe're a dynamic retail giant with 7 brands and 1,000 outlets across Australia. Our focus is on delivering an exceptional customer experience, and we're looking for talented individuals to join our team.Role OverviewThis part-time role as a Sales Assistant at Peter Alexander Brisbane DFO will see you driving sales, processing transactions,...

  • Retail Team Member

    3 weeks ago

    Brisbane, Queensland, Australia BONDS OUTLET Full time

    Role OverviewWe are seeking an enthusiastic and customer-focused Retail Team Member to join our team at Bonds Outlet Logan.This is a casual position requiring flexibility to work day/nights and weekends across a Mon-Sunday roster.

  • Customer Service Team Member

    1 week ago

    Brisbane, Queensland, Australia Woolworths Group Full time

    About Woolworths GroupAt Woolworths Group, we're proud to be one of Australia's leading retailers. Our passion is to make a difference in the lives of our customers and communities by providing great shopping experiences.A Day in the LifeAs a Customer Service Team Member, you'll play a vital role in delivering exceptional customer service. Whether it's...

  • Customer Service Team Member

    1 week ago

    Brisbane, Queensland, Australia Woolworths Group Full time

    About UsAt Woolworths Group, we pride ourselves on providing our customers with an exceptional shopping experience. Our team members are the face of the company, and we're looking for passionate individuals who share our commitment to customer satisfaction.About the RoleThis is a unique opportunity to join our Customer Service Team as a Store Experience...

  • Fresh Convenience Team Member

    2 weeks ago

    Brisbane, Queensland, Australia Woolworths Full time

    About the RoleWe are seeking a motivated and friendly team member to join our Fresh Convenience Team as a Customer Experience Specialist. As a key part of our team, you will be responsible for providing exceptional customer service, ensuring high-quality products are presented and available to customers, and maintaining a clean and organized store...

  • Customer Service Team Member

    1 month ago

    Brisbane, Queensland, Australia Woolworths Full time

    About the RoleWe are seeking a Customer Service Team Member to join our team at Woolworths Supermarkets. As a Customer Service Team Member, you will be the last point of contact to offer a great shopping experience to our customers.Key ResponsibilitiesProvide exceptional customer service to our customersAssist customers with their queries and concernsWork...

  • Customer Service Team Member

    1 month ago

    Brisbane, Queensland, Australia Woolworths Group Full time

    Customer Service Team MemberAt Woolworths Group, we're committed to delivering exceptional customer experiences. As a Customer Service Team Member, you'll play a vital role in ensuring our customers receive the best possible service. Your responsibilities will include providing assistance to customers, resolving queries, and maintaining a clean and safe...

  • Customer Service Team Member

    3 weeks ago

    Brisbane, Queensland, Australia Woolworths Group Full time

    Customer Service Role OverviewAs a customer service team member at Woolworths Group, you will be the last point of contact to offer a great shopping experience. You will be required to collect trolleys from around the store, the connecting car park, and surrounding areas.Key ResponsibilitiesProvide exceptional customer service and respond to customer...

  • Customer Service Team Member

    1 month ago

    Brisbane, Queensland, Australia Woolworths Full time

    About the RoleWe are seeking a Customer Service Team Member to join our team at Woolworths. As a Customer Service Team Member, you will be the last point of contact for our customers, providing a great shopping experience.Key ResponsibilitiesProvide exceptional customer service to our customersAssist customers with their queries and concernsWork...

  • Pharmacy Team Member

    2 weeks ago

    Brisbane, Queensland, Australia Star Discount Chemist Banksia Beach Full time

    Star Discount Chemist Banksia Beach is seeking an experienced Pharmacy Assistant to join our part-time team. As a Pharmacy Assistant, you will be responsible for delivering exceptional customer service and promoting health and beauty products.About the RoleIn this role, your primary focus will be on providing a high level of customer service while being...