
Business Performance Analyst
1 week ago
We're on a mission to create a brighter future for our customers, communities, and the planet. If you share our values and want to be part of a leader in the insurance industry, read on.
The Operational Excellence Specialist will support the Claims team in driving continuous improvement across the Claims function. This role will work with stakeholders to coordinate regular analysis and oversight of key operational, financial, and customer metrics, including planning/forecasting and ongoing monitoring of performance measures that support our business strategy.
Key Responsibilities:
- Strong experience in financial analysis, reporting, and design is required.
- Proven experience with data analysis, including sourcing and presenting data insights is essential.
- Ability to create metrics and measures to support management of a high-performing business is critical.
- Demonstrated expertise in creation of tools to monitor business performance is necessary.
- Ability to monitor strategic initiatives and link business strategy to measurable performance outcomes is vital.
- Exceptional organisational skills and attention to detail are essential.
- Analytical mindset with proficiency in data interpretation and manipulation is required.
- Ability to adapt to changing priorities and work in an agile environment is crucial.
- Excellent communication and stakeholder management skills are necessary.
At our organisation, we believe that work is something you do, not only somewhere you go. We're committed to supporting your career, wellbeing, and community involvement.
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