Expert Retail Sales and Customer Service Associate

2 weeks ago


Lamb Range, Australia Beacon Lighting Full time

We are seeking a dynamic and customer-focused individual to join our Cairns store as a Casual Sales and Customer Service Assistant.

About the Role

This casual position offers the opportunity to contribute to our dynamic team, providing expert professional customer service to our retail and trade customers. With an average workload of 15-20 hours per week, including some weekends, the role is designed to accommodate the needs of our business, allowing us to reach out to you as required, particularly during peak trading periods or to cover shifts when our existing team members are on leave.

The key responsibilities of the role include:

  • Providing exceptional customer service and building strong relationships with our customers
  • Promoting and expanding our Trade Loyalty Program and Trade accounts
  • Developing strong product knowledge to assist customers in making informed purchasing decisions
  • Achieving and exceeding personal sales targets
  • Supporting other team members to ensure business goals are met
  • Contributing to the overall presentation of the store through merchandising and general housekeeping
About You

To be successful in this role, you will possess the following qualities:

  • Previous experience in a customer-facing environment
  • Strong communication skills with the ability to genuinely connect with your customers
  • An energetic and enthusiastic approach to all aspects of your job
  • A strong attention to detail
What We Offer

As a valued member of our team, you can expect:

  • A competitive rate of pay, including higher rates on weekends and public holidays
  • Performance-based profit share incentives
  • Generous team member discounts
  • On-site parking

We also offer comprehensive and ongoing training, allowing you to develop your skills and grow with our company.

At Beacon Lighting, we value our teams and treat everyone as part of the Beacon family. If you are passionate about delivering exceptional customer service and sales results, we encourage you to apply for this exciting opportunity.

We estimate that the salary for this role is approximately $22-$25 per hour, based on the location and industry standards.



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